Got a call from the Veloteq dealer. My parts are (mostly) in. So I took my Veloteq around. The bad news is that the nut on the front axle was totally seized in place with rust so that I had to leave it overnight at the dealer in a WD-40 bath. The good news is that since this was warranty work I'm not paying for it or for my e-bike loaner.
The loaner is their 2007 Milan e-bike. It may be seen on sale on their web site at:
http://www.segwayofontario.com/ebikes.htm
MSRP of $1499 which is in the Veloteq price range. However, in my opinion, after I finished doing today's errands with it, it is inferior to the Veloteq for several reasons. Most importantly, there are zero on-board anti-theft devices. No wheel lock. No alarm. No nothing. This is Toronto! So I'm now riding around with the heavy padlock and chain that normally stay put at my Veloteq's parking space at home.
It has also got a weird charging system that requires it to be plugged into two standard outlets at the same time.
There is this incredibly annoying beeping sound when the turn signals are on. The purpose of this is so that one will not forget that the signals are on, but I don't have too serious a short-term memory loss so far.
It is also much smaller, which in many ways is an advantage. It is more manoeverable in taking onto an elevator.
On the whole, however, I'll stick with my Veloteq.