So I bought a bike from bikesdirect, the Windsor Hour, 52cm. It turned out that the 52cm was too short, and I just couldn't deal with it, so I went to my local UPS store (East Brunswick, NJ) and sent the bike back to Bikes Direct (Jacksonville, FL). I shipped it on a Tuesday and it was supposed to be delivered to BD on that Friday. For some reason though, it just wasn't. I waited through the weekend with no updates. This morning (Monday, 10/13), the tracking page of their site told me that it wold be delivered today. Awesome. At 10:30am I refreshed the page and now all of a sudden, it has no expected delivery date and the bike has experienced an "exception". Of course I didn't insure it because how could anyone lose a box that big and heavy? Now my UPS store has put a tracer on the package and I have no idea what is going on. Has anyone had this problem before?

Here is a link to the tracking info page: http://wwwapps.ups.com/WebTracking/p...85700372701422