Look what I found:
SBR Contact list
President: Christophe Vandaele
Email:
cvandaele@sbrshop.com
Phone: 212-399-3999 ext 200
Customer Service Department:
Email:
info@sbrshop.com
Phone: 212-399-3999 ext 201
Orders and Shipping department:
Email:
shipping@sbrshop.com
Phone: 212-399-3999 ext 207
Human Resources:
Email:
info@sbrshop.com
Maybe they can help explain this mess.