Originally Posted by 2manybikes
I'd be angry at Kryptonite too if I needed my lock every day. I have no problem with that. I’m still waiting too.
not so much angry as peaved. of course I start throwing stuff when I get annoyed so whatever.
Originally Posted by 2manybikes
I am amazed that you know how long it takes to make and ship all the replacement locks and that you know all the possible problems.
I. Know. Everything. That's right...Everything.
Originally Posted by 2manybikes
Wow! How long do we all have to wait?
How does one get this information? I am a manufacturing engineer and I don't know.
My post refers to my views in customer service. My solution had zero to do with manufacturing engineering (I said they should give us a refund). I am very glad you are a manufacturing engineer. Trust me when I say that me NOT being a manufacturing engineer is a good thing. You don't want to be associated with myself since I am a consultant *shudder* Good luck & enjoy your break from engineering manufacturables during the holidays.
Originally Posted by 2manybikes
Very impressive.
Thanks
Originally Posted by 2manybikes
Also, how much would it cost Kryptonite to give everyone a refund? Can they afford that? How did you know that? wow! Good idea! Sounds like you have a lot of potential in finance too.
It would cost not much compared to how much they made in 2003. Which is 9,876 dollars. oh wait times 1,000,000 I always **** up those decimal points (finance here I come!). Yup thats 9,876 million dollars. so I'm going to go out on a limb and say they can take the hit and more importanly I don't care if they do.
To sum up: Kryptonite sucks. Ingersoll-Rand sucks. and waiting for Christmas to get moving also sucks. Bikeforums.net rules. and hopefully I too will have 2manybikes post-holidays. Cheers!
jeff
If you see this man ask about my lock refund
(Herbie Henkel CEO of Ingersoll-Rand parent of Kryptonite)