at first ups didn't want to do anything about it. then I took photos of boot marks on the box. someone was standing on it looks like they were jumping on it. I called them up *****ing and then they took care of it.
Originally Posted by
-holiday76
sounds to me like you didnt use any dropout savers. Those plastic or home made things that fit into the dropouts and keep them straight. That's pretty important when shipping a bike. I'd say you made out this time if UPS took fault but I'd def look into using those next time if you didnt.