Hello, Kryptonite here...well at least one of the Kryptonite crew. I'm a newbie on the forum, so be patient if I don't get this all right. This is regarding the earlier post about Kryptonite customer service and keys. Can you tell me when you worked here for three months? I do not want to come off as hostile or defensive, but you do the men and women on Team Kryptonite a grave injustice. To say that there are no riders here is just wrong, or perhaps you don't remember when we counted more than 100 bikes among less than 25 people in the office? I'd just ask people to visit our blog (www.unbreakable-bonds.blogspot.com) to see multiple posts from people here who ride, motorcycle, ATV, ski and snowboard....no slouches here!

I have worked here for many years and can attest to the fact that this is not an "uptight office" with daily floggings for minor mistakes. This is a great group of people who are dedicated and compassionate. Why else would we subject ourselves to the daily critique of passionate cyclists? :-)

I'd also like to touch on your comment about key codes....we have an entire ROOM full of keys with key codes...not sure where this info is coming from...ancient times maybe? The 70's maybe? Last, but not least, I just want to make sure that everyone knows that we haven't used barrel style keys in a loooooooooonnnnnggggg time.....since, well you know when..........

Thanks for giving me the chance to clear the air.