The way I read it is that the mall has no specific area with a bike rack to park and lock bikes to.

I see the same thing in malls in this area. One new mall was recently built outside of this town that required a bunch of road work. Now pedestrians and bicycles are prohibited from using the road. There are no sidewalks.

There is a spur off the Schuylkill River Trail at Conshohocken that goes up to Plymouth Meeting on Ridge Pike. One day my wife needed some kitchen utensils from IKEA in the mall at Ridge Pike. The spur off the SRT goes right in front of it and a number of other large stores. I guarded the bikes out front while the wife shopped for her kitchen utensils. We had the big bags on the back of both bikes. No bike rack of course. Got a lot of funny looks. Two old people at IKEA on bicycles. Then a few months later we stopped to stock up on their ginger cookies and Lo & Behold there was a nice big bike rack under the building overhang. Out of the sun and rain.
So IKEA seems to have gotten the message that a rec trail past the front of the business will bring some business to them.

With the bikes I was, however, praying that she would not buy something like a kitchen cabinet. That was my answer when some woman asked me about us shopping on bicycles.
After we told our married daughters that we shop IKEA on the bicycles we figured they discussed which managed care facility to put us in.