KMC Chain Failure
#1
Thread Starter
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Joined: Feb 2021
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KMC Chain Failure
Hi all,
My chain failed yesterday on a bike I bought just 3 months and 200 miles ago!
I cleaned it up and found that aside of the busted link, there were SIX other links with easily visible fractures. It is a budget Decathlon mountain bike (ST530), 9 speed with a single chain wheel. I've looked into the Z9 KMC chain and it gets on the whole good reviews so I guess they aren't failing every 200 miles for everyone!
I've emailed pics to Decathlon and KMC but just wondered what your thoughts are. I don't want to just stick a new chain on it - certainly not a KMC - without understanding what could have caused it.
Thanks in advance. Matt.
My chain failed yesterday on a bike I bought just 3 months and 200 miles ago!
I cleaned it up and found that aside of the busted link, there were SIX other links with easily visible fractures. It is a budget Decathlon mountain bike (ST530), 9 speed with a single chain wheel. I've looked into the Z9 KMC chain and it gets on the whole good reviews so I guess they aren't failing every 200 miles for everyone!
I've emailed pics to Decathlon and KMC but just wondered what your thoughts are. I don't want to just stick a new chain on it - certainly not a KMC - without understanding what could have caused it.
Thanks in advance. Matt.
#2
Senior Member

Joined: Jan 2009
Posts: 4,360
Likes: 1,646
From: San Diego, CA
Sounds like a warranty claim before you go and buy a replacement. Cracked links seem to come up every once in awhile with different mfrs. I can't answer why but KMC are as reliable as anything out there but sometimes they let a stinker get through QC.
#3
Senior Member
Joined: Aug 2005
Posts: 33,657
Likes: 1,119
From: Pittsburgh, PA
Bikes: '96 Litespeed Catalyst, '05 Litespeed Firenze, '06 Litespeed Tuscany, '20 Surly Midnight Special, All are 3x10. It is hilly around here!
There is nothing systematically wrong with KMC chains. I've had good service from them and they also make some of Shimano's chains. Apparently you got a, presumably rare, defective one.
#5
Hi all,
My chain failed yesterday on a bike I bought just 3 months and 200 miles ago!
I cleaned it up and found that aside of the busted link, there were SIX other links with easily visible fractures. It is a budget Decathlon mountain bike (ST530), 9 speed with a single chain wheel. I've looked into the Z9 KMC chain and it gets on the whole good reviews so I guess they aren't failing every 200 miles for everyone!
I've emailed pics to Decathlon and KMC but just wondered what your thoughts are. I don't want to just stick a new chain on it - certainly not a KMC - without understanding what could have caused it.
Thanks in advance. Matt.
My chain failed yesterday on a bike I bought just 3 months and 200 miles ago!
I cleaned it up and found that aside of the busted link, there were SIX other links with easily visible fractures. It is a budget Decathlon mountain bike (ST530), 9 speed with a single chain wheel. I've looked into the Z9 KMC chain and it gets on the whole good reviews so I guess they aren't failing every 200 miles for everyone!
I've emailed pics to Decathlon and KMC but just wondered what your thoughts are. I don't want to just stick a new chain on it - certainly not a KMC - without understanding what could have caused it.
Thanks in advance. Matt.
#6
Senior Member

Joined: Sep 2010
Posts: 8,327
Likes: 1,110
From: Roswell, GA
Bikes: '93 Trek 750, '92 Schwinn Crisscross, '93 Mongoose Alta
I cannot think of anything on the bike which would have caused cracked chain links. I would not hesitate to put a new chain on and ride it.
#7
Back around 2005 Wippermann had a bad batch of stainless chains that developed cracks in the sideplates around the rivets. I learned about it because a friend of mine had one, and the bike shop replaced it under warranty.
https://www.mtbr.com/threads/wipperm...e-junk.373092/
https://forum.slowtwitch.com/forum/?post=557143
https://www.mtbr.com/threads/wipperm...e-junk.373092/
https://forum.slowtwitch.com/forum/?post=557143
Last edited by Shimagnolo; 02-21-21 at 09:05 PM.
#9
Half way there

Joined: Sep 2015
Posts: 2,967
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From: North Carolina
Bikes: Many, and the list changes frequently
Yes, a definite possibility; however I'd think it would be obvious that the chain was not meshing with the chain ring. Perhaps the assembler forced the chain on spreading the links and the chain went downhill quickly with use. But then, why were only a few links damaged?
#10
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Joined: Sep 2020
Posts: 745
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From: Eastern Poland
Bikes: Romet Jubilat x 4, Wigry x 1, Turing x 1
Yes, a definite possibility; however I'd think it would be obvious that the chain was not meshing with the chain ring. Perhaps the assembler forced the chain on spreading the links and the chain went downhill quickly with use. But then, why were only a few links damaged?
#11
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From: North Carolina
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The wide pin on a narrow-wide ring could easily spread the narrow chain link,
#12
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Joined: Dec 2010
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From: northern Deep South
Bikes: Fuji Touring, Novara Randonee
I've only seen anything like that one time. My wife's bike that her sister was riding (so plenty of blame and shame for me!). Bike was bought used and sat in the garage for several years. When the chain broke, there were many other side plates which were cracked and ready to fail. New chain (whatever was in the nearest bike shop) fixed the problem.
#14
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Joined: Feb 2017
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From: Northern Shenandoah Valley
Bikes: More bikes than riders
A 9-speed chain is about the widest chain one would be running with most 1x setups . Most narrow-wide chainrings are stated to work with 9/10/11/12 speed systems, so I'd think a 9-speed chain would be the safest chain, at least in terms of the risk of a wide tooth spreading chain links, right?
#15
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Joined: Feb 2021
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Thanks for all your replies. To address a couple of them, I used a popular bike specific lube on the chain manufactured by WD40 - no deep cleans or anything out of the ordinary. The chain felt like it was meshing fine.. as I type this I'm wondering could there be a mis-match between the chain wheel and the chain? If the chain wheel is steel and the chain links are softer stainless, and the teeth of the chain wheel are fractionally too far apart for the chain...?
t's just a thought. I really don't know but I'd rather not just accept it as a freak occurence. If I just stick a new KMC Z9 chain on there I'm basically saying that I put the failure down to a rouge chain - but why so many links over so few miles?
No answer back from vendor or KMC as yet but I'll post on here if I hear anything. Thanks again for your input.
t's just a thought. I really don't know but I'd rather not just accept it as a freak occurence. If I just stick a new KMC Z9 chain on there I'm basically saying that I put the failure down to a rouge chain - but why so many links over so few miles?
No answer back from vendor or KMC as yet but I'll post on here if I hear anything. Thanks again for your input.
#16
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Joined: Feb 2021
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Bikes: A red one, a white one, a white and red one and a silver one
Thanks for all your replies. To address a couple of them, I used a popular bike specific lube on the chain manufactured by WD40 - no deep cleans or anything out of the ordinary. The chain felt like it was meshing fine.. as I type this I'm wondering could there be a mis-match between the chain wheel and the chain? If the chain wheel is steel and the chain links are softer stainless, and the teeth of the chain wheel are fractionally too far apart for the chain...?
t's just a thought. I really don't know but I'd rather not just accept it as a freak occurence. If I just stick a new KMC Z9 chain on there I'm basically saying that I put the failure down to a rouge chain - but why so many links over so few miles?
No answer back from vendor or KMC as yet but I'll post on here if I hear anything. Thanks again for your input.
t's just a thought. I really don't know but I'd rather not just accept it as a freak occurence. If I just stick a new KMC Z9 chain on there I'm basically saying that I put the failure down to a rouge chain - but why so many links over so few miles?
No answer back from vendor or KMC as yet but I'll post on here if I hear anything. Thanks again for your input.
KMC will point you in the direction of a UK Distributor (Raleigh, Bob Elliot, MooreLarge or Chicken Cyclekit are some) and they will handle the warranty
#17
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Joined: Jun 2007
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From: TN
#18
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Joined: Dec 2010
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From: northern Deep South
Bikes: Fuji Touring, Novara Randonee
On the other hand, you can buy a super-duper great replacement chain for double digits.
#19
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Joined: Jun 2003
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KMC makes all the Shimano chains, except Dura Ace. They don't want some other company to have their name on the best chain they make.
What happened to you is very, very, rare. Just replace the chain and go ride. Chains are cheap.
What happened to you is very, very, rare. Just replace the chain and go ride. Chains are cheap.






