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Lezyne pump fail

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Lezyne pump fail

Old 05-27-11, 12:11 PM
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Lezyne pump fail

Just a heads up about these pumps...

I purchased a new Lezyne Steel Drive floor pump in at the end of March for home use. I've used the thing about half a dozen times since.

Today, while topping up my 26x1.50's @ 60psi i suddenly hear the dreaded hissing of fleeing air. WTF!! I thought the tube went, but upon inspection I find that the chuck collar of this $50.00...investment?...is a piece of cheap plastic that has split and now the pump is useless.

I see that for $16.00 Mr Lezyne will sell me the hose/chuck that should have been included with this waste of time and money product.
https://www.lezyne.com/products/floor...d-chuck-w-hose
I'll head to the place of purchase tonight to see if they'll rectify the issue, but I suspect they'll say it's been too long since I made the purchase, even though I still have the sale receipt.

Oh...and no the pump wasn't ham fisted or abused in fact I'd be quite happy to keep it if they replace the hose with the one that obviously Lezyne knows should've been part of the pump in the first place.

buyers beware.
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Old 05-27-11, 12:28 PM
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You might try getting a phone number from their WEB site and calling them. This looks like a product defect that they should want to know about and have an opportunity to remedy. You might mention that a number of BF members are considering the pump but are now concerned about its longevity.
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Old 05-27-11, 12:59 PM
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Yeah, call them. It should still be under warranty. That chuck collar on my Lezyne pump is made of alloy, as opposed to the plastic material yours is made with.

I have had my pump for a while, and no issues (yet). Could it be that Lezyne has let success with the pumps go to their head and start substituting parts with cheap crap?
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Old 05-27-11, 01:02 PM
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Yea, now that you have vented, call up the manufacturer.
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Old 05-27-11, 01:13 PM
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@Bikepro

It's my opinion that Lezyne is aware of this issue since all their floor pump models above the Floor Drive have the aluminum collar connecting the chuck...of course they are also anywhere between 10-60$ more expensive. I'm particularly annoyed at the fact that a company would allow a flimsy part like this completely blow away any faith
in the product.

The inconvenience is as disappointing as the wasted money.

That said, I may take you up on your suggestion and fire off an email to them.
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Old 05-27-11, 02:23 PM
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I own 2 floor pumps, Silca, Track [presta] Medai [Schrader, thumblock]
both 25 years old.
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Old 05-27-11, 03:31 PM
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Originally Posted by konabunny
The inconvenience is as disappointing as the wasted money.

That said, I may take you up on your suggestion and fire off an email to them.
If you've only had the pump since March it should certainly still be under warranty. As fietsbob said," now that you've vented, call up the manufacturer". They can help you, we can only offer sympathy.
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Old 05-27-11, 03:34 PM
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Silca are retro legendary ...also about a 100.00 bucks here in Montreal not familiar with the Medai. Am I so off as to think a 50.00 dollar floor pump should last for at least two years as opposed to a few strokes? I'm just a home wrencher with a little past shop experience. I'm not pumping up 20 tires a day...heck I only have one running bike right now.
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Old 05-27-11, 03:48 PM
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...also; While I may have vented some, part of the reason I posted this is to help point out a quality issue with a mainstay tool that everyone who works on their own bike should have. Floor pumps seem to be very under rated items. Perhaps I should add that aside from the feeble plastic chuck collar the pump seems well made.

So if you buy a Lezyne pump, just make sure it's one of the models with an aluminum chuck and chuck collar!

cheers.
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Old 05-27-11, 03:50 PM
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Originally Posted by konabunny
Silca are retro legendary ...also about a 100.00 bucks here in Montreal not familiar with the Medai. Am I so off as to think a 50.00 dollar floor pump should last for at least two years as opposed to a few strokes? I'm just a home wrencher with a little past shop experience. I'm not pumping up 20 tires a day...heck I only have one running bike right now.
OK, we all understand you are disappointed. Call or e-mail Lezyne.

Silca still makes pumps but Meidai hasn't for many years. I also have one of each and they are still in good working order after 25 years too.
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