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eBay Does Good?

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eBay Does Good?

Old 06-11-14, 12:56 PM
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eBay Does Good?

Hey Everyone...I know we had a thread recently about stuff on eBay...but I just had an interesting case closure...

Basic story...sold a frame on eBay, buyer said it never arrived...I had delivery notification and adult signature. Buyer filed case on eBay...almost a month after the auction. I replied with all the delivery/tracking information. Buyer AGAIN does not reply for nearly a month. At that point he escalates it. I believed I would be protected...and I was...but...eBay ALSO gave the buyer his money back! Both the seller and the buyer got their money (now, I still wonder if the buyer was defrauding the whole system...but...not my problem)...

I know in the other thread someone said that there are times when maybe eBay should suffer the loss...well, in this case, they did!
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Old 06-11-14, 01:18 PM
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They make so much money that they should shell out once in a while. All of the rules and systems they have in place actually get in the way sometimes. I had a situation where I sent something and the buyer recieved the item and complained about the delivery and I was out $60.00 They pulled it from my account. I responded to all the e-mails but buyer didn't respond to me. By and large I love Ebay but that stuck in my craw for a bit.
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