eBay Does Good?
06-11-14, 12:56 PM
#1
Senior Member
Thread Starter
Join Date: Mar 2010
Location: Alpharetta, GA
Posts: 3,178
Bikes: LESS than I did a year ago!
Mentioned: 17 Post(s)
Tagged: 0 Thread(s)
Quoted: 70 Post(s)
Likes: 0
Liked 5 Times
in
4 Posts
eBay Does Good?
Hey Everyone...I know we had a thread recently about stuff on eBay...but I just had an interesting case closure...
Basic story...sold a frame on eBay, buyer said it never arrived...I had delivery notification and adult signature. Buyer filed case on eBay...almost a month after the auction. I replied with all the delivery/tracking information. Buyer AGAIN does not reply for nearly a month. At that point he escalates it. I believed I would be protected...and I was...but...eBay ALSO gave the buyer his money back! Both the seller and the buyer got their money (now, I still wonder if the buyer was defrauding the whole system...but...not my problem)...
I know in the other thread someone said that there are times when maybe eBay should suffer the loss...well, in this case, they did!
Basic story...sold a frame on eBay, buyer said it never arrived...I had delivery notification and adult signature. Buyer filed case on eBay...almost a month after the auction. I replied with all the delivery/tracking information. Buyer AGAIN does not reply for nearly a month. At that point he escalates it. I believed I would be protected...and I was...but...eBay ALSO gave the buyer his money back! Both the seller and the buyer got their money (now, I still wonder if the buyer was defrauding the whole system...but...not my problem)...
I know in the other thread someone said that there are times when maybe eBay should suffer the loss...well, in this case, they did!
06-11-14, 01:18 PM
#2
Senior Member
Join Date: Apr 2014
Location: Minneapols, Minnesota
Posts: 538
Bikes: 89 Raleigh Technium PRE, 92 SP 1000 ti, '09 Team Pro, 72 International, 63 Hercules 3-spd, '81 Vitus 979, 2 Kabuki Submariners, 2 C. Itoh Submariners, Gary Fisher Big Sur, Skyway 3-spd, Robin Hood w/ S-A IGH 5 speed.
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 6 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
They make so much money that they should shell out once in a while. All of the rules and systems they have in place actually get in the way sometimes. I had a situation where I sent something and the buyer recieved the item and complained about the delivery and I was out $60.00 They pulled it from my account. I responded to all the e-mails but buyer didn't respond to me. By and large I love Ebay but that stuck in my craw for a bit.
