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Issue with Garmin 800

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Old 02-15-17 | 03:48 PM
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Issue with Garmin 800

Just bought a new bike. I transferred speed/cadence sensor to the new bike, but the Garmin can't fnd it. I have tried pairing, but that gets me nowhere. I have replaced the battery. Nothing works. Any ideas?
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Old 02-15-17 | 04:37 PM
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Is a combination speed/cadence or a speed sensor and a cadence sensor? Those are two different options in the Edge 800 sensor setup part of a bike profile and it won't find the sensors if you choose the wrong one. Assuming you created a new profile is your Garmin currently on that bike profile, there have been times where I couldn't figure out why my sensors weren't working when it turn out I had the Garmin set to the wrong bike.
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Old 02-15-17 | 06:18 PM
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It's a combo sensor. And yes, I have created a new profile. Even tried the old bike, but nothing works.
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Old 02-15-17 | 07:08 PM
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Wheel / crank arm magnets properly aligned? Could also try a fresh battery.
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Old 02-19-17 | 02:13 PM
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I had a similar problem once and Garmin tech support told me to take the battery out for a while. I did and then it worked.
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Old 02-19-17 | 02:44 PM
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Originally Posted by Bob S
I had a similar problem once and Garmin tech support told me to take the battery out for a while. I did and then it worked.
This.

When you take the battery out of the sensor, hold the sensor upside down and shake out all the stray electrons.
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