Quick question about a broken front shifter cable...
#1
Thread Starter
Newbie
Joined: Mar 2016
Posts: 3
Likes: 0
Quick question about a broken front shifter cable...
Welp... My front derailleur shifter cable snapped where it attaches to the front derailleur... I bough the bike about 3 weeks ago from performance bike... My question is, will they replace it for me? Installation and everything? I don't mind buying the cable but saving a few bucks would be fine as well...
#3
rebmeM roineS

Joined: Jan 2006
Posts: 16,231
Likes: 366
From: Metro Indy, IN
Bikes: Bacchetta Giro A20, RANS V-Rex, RANS Screamer
Yep, they should replace that for you. Breaking at that point in 3 weeks is bad cable or bad installation. Talk to them. This is assuming the shop is local to you. If not, they should send you a cable.
__________________
Bacchetta Giro A20, RANS V-Rex, RANS Screamer
Bacchetta Giro A20, RANS V-Rex, RANS Screamer
#8
Senior Member
Joined: May 2011
Posts: 3,780
Likes: 17
From: Upstate NY
Bikes: Bianchi San Mateo and a few others
Faulty installation is the most likely cause, in my opinion. Regardless of the cause, if I was in the shop, I'd be happy to replace a cable on a 3-week-old bike as a goodwill gesture since it's cheap & easy.
#9
Since the OP would not have installed the cable on a new bike(it would have been done in the factory) I would think that the shop should darn well replace it free of chanrge
#10
Senior Member
Joined: May 2011
Posts: 3,780
Likes: 17
From: Upstate NY
Bikes: Bianchi San Mateo and a few others
Agreed. I just phrased it that way in response to Looigi's suggestion that the customer could somehow be at fault. Whether it's faulty installation as we suspect or customer misuse/abuse, it's a cheap and easy fix and the shop should take care of it.
Thread
Thread Starter
Forum
Replies
Last Post
cybermutt33
Bicycle Mechanics
21
10-11-15 02:39 AM











