Cracked frame under seat clamp
05-25-18, 03:27 PM
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Cracked frame under seat clamp
Hi,
i am recently owner of new merida bike for three weeks. Yesterday after cleaning I noticed a crack under the seat clamp. Took it to Merida for check, they confirmed the crack and that i overtighten the clamp, gave me a carbon grease and told me that it will not probably spread - warranty not agreed. I still not agree I overtighten the clamp and I am 100% sure. Can you help me how to proceed please? I am really stressed
i am recently owner of new merida bike for three weeks. Yesterday after cleaning I noticed a crack under the seat clamp. Took it to Merida for check, they confirmed the crack and that i overtighten the clamp, gave me a carbon grease and told me that it will not probably spread - warranty not agreed. I still not agree I overtighten the clamp and I am 100% sure. Can you help me how to proceed please? I am really stressed
Last edited by Lipown3; 05-25-18 at 03:27 PM. Reason: misstypo
05-25-18, 03:28 PM
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05-25-18, 03:51 PM
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Drill a small hole at the end of the crack, then it won't spread.
05-25-18, 03:55 PM
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05-25-18, 06:21 PM
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New bike? Take it back to the dealer for them to assess for warranty replacement.
05-25-18, 06:35 PM
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Don't drill any holes. Warranty the frame. If the shop doesn't want to warranty it, contact the manufacturer directly.
Also, read the manual that came with the bike and see if it has any specific information about tightening the seat clamp. If there isn't, then it is not your fault.
Also, read the manual that came with the bike and see if it has any specific information about tightening the seat clamp. If there isn't, then it is not your fault.
05-25-18, 06:38 PM
#7
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Don't drill any holes. Warranty the frame. If the shop doesn't want to warranty it, contact the manufacturer directly.
Also, read the manual that came with the bike and see if it has any specific information about tightening the seat clamp. If there isn't, then it is not your fault.
Also, read the manual that came with the bike and see if it has any specific information about tightening the seat clamp. If there isn't, then it is not your fault.
05-25-18, 07:35 PM
#8
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Do not rely on the manual only. If the clamp has markings noting 5 or 6nm, that is the torque setting for the clamp. If exceeded, you will crack the frame. Seen it before. If you do not have a torque wrench capable of this torque setting, and you messed with the clamp, it is likely you over tightened (torqued) it.
05-26-18, 03:33 AM
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Do not rely on the manual only. If the clamp has markings noting 5 or 6nm, that is the torque setting for the clamp. If exceeded, you will crack the frame. Seen it before. If you do not have a torque wrench capable of this torque setting, and you messed with the clamp, it is likely you over tightened (torqued) it.
05-26-18, 07:39 AM
#10
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Prepare yourself to bid it goodbye .. you did not buy it from a bike shop ?
or you expected to go past them rather than to the dealer first?
or you expected to go past them rather than to the dealer first?
05-26-18, 03:22 PM
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if the place you bought it from will not honor it as defective, the oem should handle it. How they do, that may not be in anyone's favor but there own.
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05-27-18, 12:01 PM
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