I'm so frustrated.......HELP!

I just got a new Trek 6000 last week and I can't figure out the damn quick release, disc brake system. It has Avid BB-5 disc brakes (which are bomb) with the stupid new quick release system (the devil). Every time I put the front tire on and tighten the thingy (sorry....i'm kinda new at this, ha) I get brake friction on the rim. I don't know if I'm tightening things wrong or what, but I can't go back to the bike shop again. I've already been three times in the past week. I've tried everything. Please.....someone help me.

Thanks in advance.

Make certain the wheel is properly centered in the dropouts before tightening the quick release lever.

You mean the new clix system?

Yes, I guess it's the clix system. You have to release the tire and then pull the "release valve" to actually remove the tire.

Official site:

https://clixqr.com/

FAQ:

https://www.clixqr.com/ProductComparison%20.htm