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NEWS: Specialized Sirrus/Vita Elite CF Fork stop-sale

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NEWS: Specialized Sirrus/Vita Elite CF Fork stop-sale

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Old 09-29-11, 12:24 PM
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My LSB called and asked me to bring my 2011 Sirrus Elite (gray) in and make a decision on the fork. I don't like how the black forks looks at all.
Is it possible to get a refund on my bike? Wonder if refund will be from LSB or Specialized. The bike is 2 months old with very low miles on it.
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Old 09-29-11, 12:35 PM
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Originally Posted by monkeydentity
my friend just got her Vita back, after about 2 weeks...white and red bike now has a BLACK fork!! WTF!? this is a resolution!? She says it's ugly, I'm inclined to believe her....WTF Specialized!? I thought you guys had good customer service!!

here's a pic...thoughts?

I think it looks ugly!

Did she try and ask for refund instead?
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Old 09-29-11, 01:15 PM
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she bought the bike in a different state. her plan is to just suck it up.
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Old 09-29-11, 04:30 PM
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My LSB manager told me they could do nothing and I should take it up with Specialized if I needed a refund.
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Old 09-30-11, 12:58 AM
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If you guy's don't like the black, the simple solution is a cheap can of white paint, some masking tape and you could pretty well match the original. To be honest if you didn't show me the original bike, I'd think it was normal. Black fork, black stem and bars, black seat post and saddle, black bottle holder....all is good.

edit..
If you do decide to paint, make sure you wear a mask and glasses when you sand, to stop breathing in the carbon fiber dust. It'll kill ya!!! (I hear)

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Old 09-30-11, 09:47 PM
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my replacement on a grey looks good. I have no problems with it. I suggest getting it fixed. if you have a failure u are in for a major head first kiss of the concrete. it would be quite a legal battle especially since being advised by dealer of the recall.
My LSB called and asked me to bring my 2011 Sirrus Elite (gray) in and make a decision on the fork. I don't like how the black forks looks at all.
Is it possible to get a refund on my bike? Wonder if refund will be from LSB or Specialized. The bike is 2 months old with very low miles on it.
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Old 10-01-11, 12:33 AM
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my understanding is that the forks aren't failing in the way you're implying...they don't just snap, the mounts for the brakes are coming apart. the risk is that your brakes will go mushy when you need them...not quite as dramatic (but in my mind still worthy of a swap, just wish it was painted to match)
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Old 10-01-11, 12:49 AM
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Originally Posted by Franky
my replacement on a grey looks good. I have no problems with it. I suggest getting it fixed. if you have a failure u are in for a major head first kiss of the concrete. it would be quite a legal battle especially since being advised by dealer of the recall.
Hi Franky, do you have a picture of your bike w/ the new fork? Thanks!
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Old 10-11-11, 11:30 AM
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My LSB told me that they don't have replacement forks in stock and were told by Specialized it could be weeks or months. Anyone else have the same issue?

Never buying a Specialized again
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