Bad Service?
#26
Administrator

Joined: Feb 2005
Posts: 13,655
Likes: 2,705
From: Delaware shore
Bikes: Cervelo C5, Guru Photon, Waterford, Specialized CX
If you think thats bad. Once I took my bike in before a big Century ride I had been training for for months. I had asked for a tune up. We discussed I would be riding in the century. Half way through the century my rear derailer cable started to unwind and jammed into the shifter. Needless to say my ride was cut short.
When I got home I found the mechanic having sex with my wife. I was like "WTF dude, my rear derailer cable broke half way through my ride" He replied, "Tune-ups don't include new parts". So from now on I always ask to get new cables when asking for a tune up.
When I got home I found the mechanic having sex with my wife. I was like "WTF dude, my rear derailer cable broke half way through my ride" He replied, "Tune-ups don't include new parts". So from now on I always ask to get new cables when asking for a tune up.
#27
Senior Member

Joined: Jun 2015
Posts: 4,278
Likes: 652
From: Heart Of Texas
Bikes: '85, '86 , '87 , '88 , '89 Centurion Dave Scott Ironman.
If you think thats bad. Once I took my bike in before a big Century ride I had been training for for months. I had asked for a tune up. We discussed I would be riding in the century. Half way through the century my rear derailer cable started to unwind and jammed into the shifter. Needless to say my ride was cut short.
When I got home I found the mechanic having sex with my wife. I was like "WTF dude, my rear derailer cable broke half way through my ride" He replied, "Tune-ups don't include new parts". So from now on I always ask to get new cables when asking for a tune up.
When I got home I found the mechanic having sex with my wife. I was like "WTF dude, my rear derailer cable broke half way through my ride" He replied, "Tune-ups don't include new parts". So from now on I always ask to get new cables when asking for a tune up.
#28
Senior Member


Joined: May 2010
Posts: 2,528
Likes: 152
From: midwest
Bikes: 2018 Roubaix Expert Di2, 2016 Diverge Expert X1
If you think thats bad. Once I took my bike in before a big Century ride I had been training for for months. I had asked for a tune up. We discussed I would be riding in the century. Half way through the century my rear derailer cable started to unwind and jammed into the shifter. Needless to say my ride was cut short.
When I got home I found the mechanic having sex with my wife. I was like "WTF dude, my rear derailer cable broke half way through my ride" He replied, "Tune-ups don't include new parts". So from now on I always ask to get new cables when asking for a tune up.
When I got home I found the mechanic having sex with my wife. I was like "WTF dude, my rear derailer cable broke half way through my ride" He replied, "Tune-ups don't include new parts". So from now on I always ask to get new cables when asking for a tune up.
WTF. I think that mechanic screwed your whole family over. So do your own wrenching dudes or get your wife screwed
#29
Senior Member
Joined: Mar 2015
Posts: 1,040
Likes: 1
From: Ohio
Bikes: S-Works Tarmac, Nashbar CX, Trek 2200 trainer bike, Salsa Casseroll commuter, old school FS MTB
The only thing that sounds off to me is the brake rub, however I have seen wheels that were bent untrue themselves to return to their equilibrium after being serviced. Also, mechanics are people and miss stuff. I know on a busy day I've taken a wheel off and put it back on, intending to, and believing I did, true it. When you build five bikes and do five tune ups in a day, while stopping and walking away from what you're doing repeatedly, to help customers you're bound to miss something. Of course, a good shop will look at the bike when they return it to you and correct issues, since they know it happens. On a busy day accessories get left on the bench all the time. Especially seat wedges. Since most work stands grip the seat post, it's often taken off to provide enough post to clamp safely.
I usually replace anything under about $10 that needs it without asking for approval. Cables, tubes, small runs of housing, it's been my experience most people are more interested in a functional bike than being bothered with an explanation of why I can't make it work as is. They're usually happy to pay the extra couple dollars and if they seem unsure I'll explain to them what and why I replaced, and that's it. You should receive quality service but don't expect people not to make mistakes from time to time.
I usually replace anything under about $10 that needs it without asking for approval. Cables, tubes, small runs of housing, it's been my experience most people are more interested in a functional bike than being bothered with an explanation of why I can't make it work as is. They're usually happy to pay the extra couple dollars and if they seem unsure I'll explain to them what and why I replaced, and that's it. You should receive quality service but don't expect people not to make mistakes from time to time.
#31
Senior Member

Joined: Oct 2015
Posts: 15,917
Likes: 3,944
Bikes: 2015 Workswell 066, 2017 Workswell 093, 2014 Dawes Sheila, 1983 Cannondale 500, 1984 Raleigh Olympian, 2007 Cannondale Rize 4, 2017 Fuji Sportif 1 LE
As fro the brake rub ... unless the customer asked for the wheel to be trued, i wouldn't think he would get it---and at whatever was the going rate. As was mentioned above, truing a wheel is not generally part of a tune-up.
#32
If you think thats bad. Once I took my bike in before a big Century ride I had been training for for months. I had asked for a tune up. We discussed I would be riding in the century. Half way through the century my rear derailer cable started to unwind and jammed into the shifter. Needless to say my ride was cut short.
When I got home I found the mechanic having sex with my wife. I was like "WTF dude, my rear derailer cable broke half way through my ride" He replied, "Tune-ups don't include new parts". So from now on I always ask to get new cables when asking for a tune up.
When I got home I found the mechanic having sex with my wife. I was like "WTF dude, my rear derailer cable broke half way through my ride" He replied, "Tune-ups don't include new parts". So from now on I always ask to get new cables when asking for a tune up.
This. Good show.
#33
Senior Member
Joined: Oct 2015
Posts: 1,493
Likes: 11
From: Middletown NY
Bikes: Cannondale SuperSix EVO w Hi-Mod frame, Raleigh Tamland 1 and Giant Anthem X
There is a local shop near me that writes down specific notes on your bill when you bring the bike in. Then they check repairs off the list as they do them. This is a good small town shop run by fellow cyclists. They hold weekly Mtb and road rides from the shop. Good people with a growing business.
#34
Senior Member
Joined: May 2015
Posts: 1,719
Likes: 1
From: Colorado
If you think thats bad. Once I took my bike in before a big Century ride I had been training for for months. I had asked for a tune up. We discussed I would be riding in the century. Half way through the century my rear derailer cable started to unwind and jammed into the shifter. Needless to say my ride was cut short.
When I got home I found the mechanic having sex with my wife. I was like "WTF dude, my rear derailer cable broke half way through my ride" He replied, "Tune-ups don't include new parts". So from now on I always ask to get new cables when asking for a tune up.
When I got home I found the mechanic having sex with my wife. I was like "WTF dude, my rear derailer cable broke half way through my ride" He replied, "Tune-ups don't include new parts". So from now on I always ask to get new cables when asking for a tune up.
#36
Zoom zoom zoom zoom bonk

Joined: Sep 2006
Posts: 4,928
Likes: 989
From: New Zealand
Bikes: Giant Defy, Trek 1.7c, BMC GF02, Trek Marlin 6, Scott Sub 35, Kona Rove, Trek Verve+2
#38
Zoom zoom zoom zoom bonk

Joined: Sep 2006
Posts: 4,928
Likes: 989
From: New Zealand
Bikes: Giant Defy, Trek 1.7c, BMC GF02, Trek Marlin 6, Scott Sub 35, Kona Rove, Trek Verve+2
Thread
Thread Starter
Forum
Replies
Last Post
DumbPartsGuy
General Cycling Discussion
52
12-01-16 10:10 AM







