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What is going on with Garmin Connect?

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Old 07-23-20 | 04:26 PM
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What is going on with Garmin Connect?

When I tried to upload data at about 8 am, I got a message saying they were off-line. Same message at 6 30. So, I can't send my ride data to Strava. Anyone know what's going on?
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Old 07-23-20 | 04:26 PM
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ransomeware
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Old 07-23-20 | 04:29 PM
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Not sure what you mean. Is the site down or am I being extorted?
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Old 07-23-20 | 04:30 PM
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Probably Garmin is being extorted. It’s not you. Site down “for maintenance” is the official reason they say.
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Old 07-23-20 | 04:32 PM
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Originally Posted by datlas
Probably Garmin is being extorted. It’s not you. Site down.
Yes, it's a them thing. Expect the site to be down indefinitely. It appears either their systems are completely integrated everywhere or they are paralyzed with fear, as their manufacturing is down as well.
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Old 07-23-20 | 04:33 PM
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Thank you. Can I upload directly to Strava?
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Old 07-23-20 | 04:33 PM
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Great.
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Old 07-23-20 | 04:36 PM
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Originally Posted by bruce19
Thank you. Can I upload directly to Strava?
Yes, DCRainMaker has a guide on how to get the files off:

https://www.dcrainmaker.com/2020/07/...he-outage.html

I'm too lazy to worry, at least for now. We'll see how long it goes.
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Old 07-23-20 | 05:16 PM
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Old 07-23-20 | 08:44 PM
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Another pandemic shutdown...
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Old 07-24-20 | 03:48 AM
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Originally Posted by bruce19
Thank you. Can I upload directly to Strava?
It's very easy. Plug your Garmin device into your laptop/pc and go to Garmin/Activities folder. Latest will be today's date for example and a .fit file. Save to desktop. Go to Strava, Upload new Activity, browse for the .fit file and upload it. Job done.
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Old 07-24-20 | 04:56 AM
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Originally Posted by AlgarveCycling
It's very easy. Plug your Garmin device into your laptop/pc and go to Garmin/Activities folder. Latest will be today's date for example and a .fit file. Save to desktop. Go to Strava, Upload new Activity, browse for the .fit file and upload it. Job done.
Perfect. Thanks.
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Old 07-24-20 | 05:23 AM
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Originally Posted by Bah Humbug
Yes, it's a them thing. Expect the site to be down indefinitely. It appears either their systems are completely integrated everywhere or they are paralyzed with fear, as their manufacturing is down as well.
The only way to stop any kind of malware, human or digital: is to shut everything down, isolate every system, and sanitize it system by system. Takes time.

Maybe by Monday things will be back to (ab)normal.
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Old 07-24-20 | 06:20 AM
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Originally Posted by bruce19
Is the site down or am I being extorted?
That's not an either/or question.
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Old 07-24-20 | 07:23 AM
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A bit more here:

https://www.macrumors.com/2020/07/24...armin-offline/

Kind of weird to see a mostly empty Strava feed . . .
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Old 07-24-20 | 07:35 AM
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Is MFA that hard to implement? If it's enabled across the board even elevation of privileges attacks can't do much. I believe I heard at RSA that it takes between 4 and 6 months for a company to realize they've been compromised.
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Old 07-24-20 | 08:31 AM
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Hacked. My hope is that Garmin encrypted the data at rest, although I am not counting on it. Here's hoping the backups are a) encrypted and b) not hit by the ransomware too.
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Old 07-24-20 | 11:35 AM
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Originally Posted by AlgarveCycling
It's very easy. Plug your Garmin device into your laptop/pc and go to Garmin/Activities folder. Latest will be today's date for example and a .fit file. Save to desktop. Go to Strava, Upload new Activity, browse for the .fit file and upload it. Job done.
Yep. I've never used Garmin Connect or any other Garmin software other than Garmin Express. I don't even put anything in the storage on my Edge, I have my maps, routes, and data on on the micro card. Never had a problem with the device or with Garmin. I wish I could store all my TP and Strava data on my desktop as well as blindly uploading it.
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Old 07-24-20 | 02:57 PM
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Didn't think about that..... yeah, all my data from the first ride I did with my Edge 500 circa 2010 is safely stored on my computer with appropriate backups. I never wanted to trust Garmin, Strava, RWGPS or others to have to give it back when I might want it.
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Old 07-24-20 | 09:13 PM
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Great, does this mean Russian hackers are going to find out how slow I am?
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Old 07-24-20 | 09:19 PM
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As long as I don't lose my history I'll be happy.
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Old 07-24-20 | 09:31 PM
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I would be happier if I hadn't deleted the app from my phone to try to fix it before looking here.
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Old 07-24-20 | 09:33 PM
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If I don't pay 150 bitcoins, they will publicly post how slow I am climbing hills.
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Old 07-24-20 | 09:46 PM
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Originally Posted by wgscott
If I don't pay 150 bitcoins, they will publicly post how slow I am climbing hills.
That's when you claim you were hacked and they changed your numbers.
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Old 07-24-20 | 09:49 PM
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Garmin used to have a windows program that you could load all your rides into, also had mapping and could display your routes.

Good info on what happened here: https://www.bleepingcomputer.com/new...omware-attack/

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