Nashbar pulls switch a roo
#1
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From: Gilbert, AZ
Bikes: Specialized Allez Comp
Nashbar pulls switch a roo
I ordered a pair of shorts from Nashbar that I had read some good reviews on (Louis Garneau Ergotex) and got them on sale so I was feeling pretty good. I get them in the mail and realize the Chamois is different then the pair on LG's website. It appears that Nashbar sells these shorts with a downgraded chamois and sells them at the same price as the "regular" pair and calls them an exclusive. I think that's a pretty crappy.
#4
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From: Madison, WI
Bikes: Surly Pacer/Cutter/Viking
I don't really see how that is possible since LG would still have to manufacture the shorts and wouldn't allow that. It is entirely possible that LG would manufacture a cheaper short for Nashbar to sell at a cheaper price but I don't see why they'd try to pull a fast one on anyone.
But I could be wrong.
Where did you get the information about the downgrade or was this just an assumption?
But I could be wrong.
Where did you get the information about the downgrade or was this just an assumption?
#7
Why don't you call Nashbar and tell them your problem first. They will be glad to give you a refund or exchange, I am sure. I would do this before complaining too much here. Nashbar didn't screw you, they gave you detailed info about the short.
I would understand your displeasure if they had misrepresented the shorts. But I wouldn't call this misrepresentation or a switcheroo, by any means. The Nashbar site lists these under the name Louis Garneau "Ergotex MMC Short" and says it has the "Ergo-MMC" chamois. The LG site lists just simply "Ergotex Shorts" with an "Ergo-G Improved" chamois. Clearly different. Furthermore, Nashbar says they are an exclusive product, which means it's obviously not the same as any other short offered by LG. I don't know about you, but when I see "exclusive product" I would make a point to do a tad of research and figure out what makes it different and exclusive.
I would understand your displeasure if they had misrepresented the shorts. But I wouldn't call this misrepresentation or a switcheroo, by any means. The Nashbar site lists these under the name Louis Garneau "Ergotex MMC Short" and says it has the "Ergo-MMC" chamois. The LG site lists just simply "Ergotex Shorts" with an "Ergo-G Improved" chamois. Clearly different. Furthermore, Nashbar says they are an exclusive product, which means it's obviously not the same as any other short offered by LG. I don't know about you, but when I see "exclusive product" I would make a point to do a tad of research and figure out what makes it different and exclusive.
#8
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Joined: Apr 2006
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From: The land of Oz
Originally Posted by azwhelan
I ordered a pair of shorts from Nashbar that I had read some good reviews on (Louis Garneau Ergotex) and got them on sale so I was feeling pretty good. I get them in the mail and realize the Chamois is different then the pair on LG's website. It appears that Nashbar sells these shorts with a downgraded chamois and sells them at the same price as the "regular" pair and calls them an exclusive. I think that's a pretty crappy.
I just returned a pair of the Ergotex MMC shorts because after 3 months of recreational riding (<100 mi/wk) the 8mm of padding in the chamois had compressed to about 2mm. Basically the chamois had disintegrated into nothing more than a sheet of microfiber cloth sewn to spandex. I realized this after noticing how badly my a$$ was hurting after my last 50 mile ride. I called LG, talked to them, and they said that large customers can spec out different pads for different short models, and that the MMC chamois is one of their lower end pads. Why Nashbar chose to marry a good short with a uber-cheapo pad I'll never understand, but they have.
I WOULD recommend the "real" Ergotex short, however. The material and cut of the spandex is awesome, at least on my body. These were, by far, my favorite short.. at least until the pad went to hell on them. Only time I'd wear something else is when these were still damp from washing. I'm definately going to replace the crappy MMC version with the genuine item as soon as I get my credit from Nashbar.
#9
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Joined: Aug 2006
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From: Illinois
Bikes: I have been riding Flatland BMX - 18 years, Mountain - 10 years, Stock Trials - 5 years
I am a little more comfoortable mail ordering bike parts but do not like to order clothing, especially if it seems to good to be true pricing.
#10
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From: Gilbert, AZ
Bikes: Specialized Allez Comp
Originally Posted by acape
Why don't you call Nashbar and tell them your problem first. They will be glad to give you a refund or exchange, I am sure. I would do this before complaining too much here. Nashbar didn't screw you, they gave you detailed info about the short.
I returned them but they hit me with 10% restocking fee because I removed the tags.
Be warned do your research with Nashbar products.
#11
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From: Gilbert, AZ
Bikes: Specialized Allez Comp
Originally Posted by larue
Where did you get the information about the downgrade or was this just an assumption?






