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Kudos to Bell customer support

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Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

Kudos to Bell customer support

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Old 08-07-08 | 07:27 AM
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Kudos to Bell customer support

Had to pass along, because usually we only hear when someone has something bad to say about a company. Yesterday I called Bell to see where I could buy some replacement pads for my Bell Sweep helmet. The nice lady on the phone took my name and address and said they are on the way. No charge Simply awesome
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Old 08-07-08 | 07:37 AM
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From: Summit, NJ

Bikes: Klein Q-Pro Carbon Team, Trek FX7.3, Bianchi Campione d'italia

years ago i had a nasty fall and sent the helmet back to Bell for examination.....they didn't try to make a fast sale but told me that the helmet was still intact and i didn't need another. They returned the helmet with replacement pads since they noticed how the original ones were and recommended that I replace them. I've always trusted them.
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