khatfull

I think everyone is missing the point. I don't think we should give a rats arse at what point in the transaction the info was stolen and by whom. It's just patently obvious, for whatever reason, that using a CC with Nashbar is risky. Doesn't matter why. There's just too many reports of this happening with a single merchant among a statistically tiny group of people. If Nashbar uses a crappy CC processor who is getting hacked, they shouldn't. It still reflects on Nashbar.

Little Darwin

I monitor my credit report, and it hasn't shown up...

rsyb

ding ding ding ding!!!

we have a winner!

huytheskigod

Wow, I too have had recent fraudulent charges on both my credit cards. One card a little over a month ago and my second card this past weekend. I haven't used the second card in almost a year and neither card leave my wallet and statements are kept safe or shredded. Only vulnerable place is online use. I'm freaked out but am a little relieved that I'm not the only one.

orcanova

Apparently a major company that handles credit card processing was compromised. Two of my credit cards, a Visa and a Mastercard/Discover, are being replaced byt the banks. The banks initiated this action as a security measure. One of my banks said it affected over 800,000 of its customers (or maybe it was 800,000 people overall). They told me the name of the company but I forget who it was because I never heard of it, but apparently they are a major company in the cc industry.

One card being replaced is a corporate credit card for work, the other a personal credit card. They said it doesn't mean MY card was used fraudulently, but my info was amongst the large number of accounts whose info was compromised from the security breach.

Its possible this is the source of some people's problems. I think unless someone has verification that a specific vendor was hacked or their info misused from this company, it is irresponsible to be making accusations using a company's name. You could be wrongfully harming their business.

huytheskigod

Heartland Payment Systems

https://tinyurl.com/ccBreach

jasandalb

Thanks Sherlock Holmes.....

I guess everyone else is making "wild accusations" too....

Perhaps you should help us all to "understand" how credit card companies work...maybe you could even start a thread to properly educate the inferior intellects.

Cyclist0383

What's up with the nasty attitude? Have you actually read this thread?

rankin116

No, it has nothing to do with Nashbar. It happens with every retailer that uses the same processing companies. The only damn reason it seems like it is happening with Nashbar more than others is because PEOPLE HERE BUY BIKE GEAR. That's why it would seem to be tiny group of people. What about all the BS threads about this same **** happening with PBK, Ribble, Wiggle, etc.?

Not even close.

rankin116

Now we have a winner.

MONGO!

It's not just Nashbar, this is happening across the board.

I only buy online from sites that use paypal now.

huytheskigod

Yay! What did I win?...that's right credit card fraud

khatfull

I've done literally hundreds and hundreds of online CC transactions for computer equipment for my clients (personal card) over the last 12 years including dozens of international purchases. Why is it I've never had a single, and I mean single, instance of credit card fraud until I made orders to Nashbar and PBK about a week apart. The fraud charges showed up about three weeks later. That's just way too coincidental. And given the number of similar complaints here I don't think you can assume it's merely ancedotal.

huytheskigod

https://www.bikeforums.net/showpost.p...1&postcount=56

It's not a question of how many transactions but of when the transaction was placed and with which processing company.

jasandalb

Privacy Policy
This is the web site of:
Bike Nashbar
6103 State Route 446
Canfield, OH 44406


We can be reached via email at custserv@nashbar.com or you can reach us by telephone at 1-800-NASHBAR

We occasionally have third party agents, subsidiaries, affiliates and joint ventures that perform functions on our behalf. They have access to personal information needed to perform their functions, and are contractually obligated to maintain the confidentiality and security of the data. They are restricted from using this data for other purposes, and in any way other than to provide the requested services to Nashbar.com, and may not alter or resell the data. You may elect to opt-out of personally identifiable site tracking activity by following the Opt-out link below. Keep in mind that Nashbar.com may continue to collect anonymous aggregate site behavior from our customers.

We may also make certain third party offers available on our site from time to time, some of which may require us to pass a user’s personal information to them for processing. Should a user choose to accept such an offer, we will pass that user’s relevant personal information, which may include name, postal address, credit/debit card number and any other required billing information, to that specific third party.

There is a possibility that Nashbar.com, its subsidiaries, its joint ventures, its affiliates, or any combination of such, could merge with, acquire, or be acquired by another business entity. If such an action occurs, Nashbar.com would like to let you know that some or all of the personal information collected about you would be shared with this entity in order to continue to provide reliable service. Notice of such an event will be posted on this page, and we will require that all parties follow the practices disclosed in this Privacy Policy unless otherwise noted.

Kelrod

Dude you really need to read that article about the Heartland incident. There have also been other processors with breaches as well since then. You cannot blame the stores where your make your purchases. They have to go through a processor and there is a limited amount. These processor breaches are really on the rise this year. Nothing you can do. I have had my check card replaced twice and my credit card replaced once from credit card companies themselves after the breach becomes known. Some credit cards are taking a proactive approach and replacing them before something happens others are just waiting for something to happen and then reissue.

jasandalb

There is something you can do..... choose not to buy online. Its simple. Sorry Nashbar and however.
Force their hand to get a better service. I'll pay the extra "x" amount to support my LBS....and I'll pay cash.

Kelrod

LOL....you go ahead and pay with cash the rest of your life because that is what you will have to do. It is not limited to online transactions. Heartland was the processor for a lot of chain restaurants.

rankin116

+1

dsellinger

HAHAHA..... Ok but seriously, this is the most likely answer and unless you work in IT or computer security my money is on this.

fusatia

I stopped ordering when they refused to send a replacement for a $10 product which was missing pieces, but instead insisted that I had to pay to ship it back and then, if they determined that I was right, they'd ship me a new one.

I stopped ordering from Performance when they closed my local store, so I have good no way to deal with defective products.

+1 for LBS, I've seen the light... and the light is good.

lxpatterson

So where else do people go online if they do not chose to shop with bigs (ie. nashbar or performance)?

MONGO!

Somewhere that takes paypal e.g. universalcycles.com or chainreactioncycles.com

Richard_Rides

I'd like to welcome all of you to the Information Age.

Pharmr

this is happening way to often....many companies including Paypal(which I'm now using) now offer one time usage cc numbers....it's the only way I'm making cc purchases online, and I suggest everyone else look into these as well....you can use these numbers with any retailer that accepts cc payments...they don't have to accept Paypal.