SRAM red front shifting problems, ready to chuck it and got back to shimano, help!?!?
#1
SRAM red front shifting problems, ready to chuck it and got back to shimano, help!?!?
Bought a guru evolo-r this year with sram red everything. Love the bike. Soon after I got it I started having front shifting problems. Brought it in for service, twist thus, turn that, all is well, for a few miles. Then trouble strays again. Bring it back in and we end up swapping out the titanium cage FD for the new steel cage FD. Have that put in, and for various reasons also have the cranks switched to compact. Ride out, trouble. Won't shift from small to big rings. Bring it back in, adjust it, get the bike back and ride for a handful of miles, trouble starts again.
This weekend I was out of town and trouble started again on a warmup ride. Being out of town I founda recommended shop and they did their thing the bike worked great for about 70 miles of a 100 mile hammer fest. Then trouble started again. I couldn't shift from the small to big ring. If I tried and left the FD in the big ring position it would maybe eventually jump. Started getting horrible chain rub and lost the chain twice on hills.
Anyone have a diagnosis? Similar exerience? SRAM red everything with gore ride on cables.
Thanks in advance!!
Had anyone
This weekend I was out of town and trouble started again on a warmup ride. Being out of town I founda recommended shop and they did their thing the bike worked great for about 70 miles of a 100 mile hammer fest. Then trouble started again. I couldn't shift from the small to big ring. If I tried and left the FD in the big ring position it would maybe eventually jump. Started getting horrible chain rub and lost the chain twice on hills.
Anyone have a diagnosis? Similar exerience? SRAM red everything with gore ride on cables.
Thanks in advance!!
Had anyone
#2
Senior Member

Joined: Oct 2002
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From: Someplace trying to figure it out
Bikes: Cannondale EVO, CAAD9, Giant cross bike.
I ride Red. I've never had any trouble with it. But this sounds like it might be a problem with the original build like the cable's hung up. I've never had any issues with the front derailleur itself or the shifting of it. Your symptoms sound like it's not the derailleur, but the function and that could be from several things.
I didn't use Gore with this bike, I used the cabling that came with the Super Six HM and I've had no issues. If it was me, I'd pull that cable and replace it and the housing, or at least look at it to see if there's a problem there.
Most bikes, these days come pretty much pre-built so who knows what happened there? That's where I'd start.
I didn't use Gore with this bike, I used the cabling that came with the Super Six HM and I've had no issues. If it was me, I'd pull that cable and replace it and the housing, or at least look at it to see if there's a problem there.
Most bikes, these days come pretty much pre-built so who knows what happened there? That's where I'd start.
#3
I agree with the other poster. If you've had that much trouble, I would go back to the start -- unwrap the left bar, remove the shift cable, check EVERYTHING when putting it all back together (probably with a new shifter cable). SRAM shifters are extremely sensitive to proper cable routing. If you've got a kink somewhere -- or if the cable is mislocated at the attachment point -- you won't fix it any other way.
#4
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Joined: May 2009
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From: NYC
Bikes: Felt AR1, Cervelo S2
I disagree about the "sensitivity" - this sounds like a setup problem.
Dont trust your bike shop to fix it. Check SRAM's YouTube channel - www.YouTube.com/sramtech , and watch the video on Road Derailleurs.
Loosen the FD cable.
Check the FD height (a few mm over the big chainrings) and the alignment (parallel with the small chainring when the cable is off)
Check the limit screws.
Do you have a FD barrel adjuster? If so, turn it just about all the way in, then attach the cable (I pull it to have it start with tension). Then add tension as necessary.
If you don't have a FD barrel adjuster, I'll post more details.
Dont trust your bike shop to fix it. Check SRAM's YouTube channel - www.YouTube.com/sramtech , and watch the video on Road Derailleurs.
Loosen the FD cable.
Check the FD height (a few mm over the big chainrings) and the alignment (parallel with the small chainring when the cable is off)
Check the limit screws.
Do you have a FD barrel adjuster? If so, turn it just about all the way in, then attach the cable (I pull it to have it start with tension). Then add tension as necessary.
If you don't have a FD barrel adjuster, I'll post more details.
#6
I don't know how, my builder doesn't know how, and the Sram neutral support guy who last worked on it apparently doesn't know how either. This thing works for 50-70 miles at a clip and then all hell breaks loose.
I'm liking the set-up issues idea. If everyone who has gone at this thing with a screwdriver ends up in the same place I have to start thinking there might be another solution. Which is why I asked.
I'm liking the set-up issues idea. If everyone who has gone at this thing with a screwdriver ends up in the same place I have to start thinking there might be another solution. Which is why I asked.
#7
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From: Rancho Palos Verdes, California
Bikes: 2011 Look 566 Ultegra, 2010 Specialized Sirrus Sport
I've heard that the Red FD doesn't play nice with compact cranksets, whereas Force does. No direct experience with either, though, sorry.
#8
Senior Member

Joined: May 2009
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From: NYC
Bikes: Felt AR1, Cervelo S2
I don't know how, my builder doesn't know how, and the Sram neutral support guy who last worked on it apparently doesn't know how either. This thing works for 50-70 miles at a clip and then all hell breaks loose.
I'm liking the set-up issues idea. If everyone who has gone at this thing with a screwdriver ends up in the same place I have to start thinking there might be another solution. Which is why I asked.
I'm liking the set-up issues idea. If everyone who has gone at this thing with a screwdriver ends up in the same place I have to start thinking there might be another solution. Which is why I asked.
the reason i say don't trust your bike shop is because they aren't necessarily magicians. they're just guys.
i had a similar problem with my Rival FD. over a year of problems, multiple trips to the bike shop, spent money having them "fix it." ultimately they told me "that's the way SRAM is, it will rub"
then i watched the SRAM videos, and they said the FD was designed to never rub.
i set it up myself, with zero training, according to SRAM's directions.
never rubbed or dropped a chain again, in any gear.
since then i've set up 2 bikes with Rival, 2 bikes with Force, and done my Red FD twice. never a rub, never a drop.
#11
Senior Member

Joined: Oct 2002
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From: Someplace trying to figure it out
Bikes: Cannondale EVO, CAAD9, Giant cross bike.
Apparently there are some really crappy mechanics out there in the bike world.
...shrugs shoulders...I love this, "that's the way it's supposed to be.." facepalm....In English "I have no blankin' idea what I am doing..."
#12
I have worked on 4 bikes which were apparently "designed to rub". Check for these common errors:
- Wrong B screw setting on the RD. The gap between the largest cog is 6mm and not "enough to clear". Common amongst Shimano indoctrinated mechanics.
- Wrong angle on FD and not the proper clearance between the largest chainring and the lower part of FD. I use a copper penny to set the clearance and never had problems.
- Set clearances and tolerances on FD first before the RD.
-Check proper chain length.
- Check cable set-up and proper length. Watch the kinks and sharp bends on the handlebars to the headtube/downtube bosses. Try the criss-cross configuration to lessen sharp bends (I don't know if this helps, but all 4 bikes were re-configured in this manner)
*make that 6 bikes...I will be working on 2 more this afternoon.
- Wrong B screw setting on the RD. The gap between the largest cog is 6mm and not "enough to clear". Common amongst Shimano indoctrinated mechanics.
- Wrong angle on FD and not the proper clearance between the largest chainring and the lower part of FD. I use a copper penny to set the clearance and never had problems.
- Set clearances and tolerances on FD first before the RD.
-Check proper chain length.
- Check cable set-up and proper length. Watch the kinks and sharp bends on the handlebars to the headtube/downtube bosses. Try the criss-cross configuration to lessen sharp bends (I don't know if this helps, but all 4 bikes were re-configured in this manner)
*make that 6 bikes...I will be working on 2 more this afternoon.
#13
Administrator

Joined: Feb 2005
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From: Delaware shore
Bikes: Cervelo C5, Guru Photon, Waterford, Specialized CX
The one thing you don't want to do is use Gore cables. I got them and they are great for a short time. Then the lube material dries up. Now when I turn my bars from side to side, I hear a cracking sound from the cables
#16
I have Red setup on my bike with compact cranks and never have had any issues with this setup but I also do all my own work sounds like OP needs to look for someone with the know how to get it dialed in better. Good luck OP or try learning to do it yourself it may take some trial and error but it's not the SRAM Red that's for sure.
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#18
Senior Member

Joined: Oct 2002
Posts: 10,664
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From: Someplace trying to figure it out
Bikes: Cannondale EVO, CAAD9, Giant cross bike.
We've had bikes come from the factory with incorrect routing and had to redo all of it (and then bill the manufacturer for time and accessories we had to replace). Before a bike hits the floor we go over the factory build in detail. Nothing impresses a customer more than a bike worth a couple grand that won't shift right on the test ride.
#19
Couldn't have come bad from the factory. This was a custom frame built up in the shop. I know he didn't dis-assemble everything. I didn't ask too many questions when I picked it up, but I will see what I can find out.
#20
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Joined: Jun 2007
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From: Haunchyville
I had similar front shifting trouble with my Rival bike when I got it. This was original silver Rival which was commonly said to have poor front shifting. But at some point I noticed the FD was mounted higher than spec, maybe 5mm over the big ring. Since I have lowered it and retuned it I have had no shifting issues what so ever.
#21
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From: Chester, NY
Bikes: 2017 Scott Foil, 2016 Scott Addict SL, 2018 Santa Cruz Blur CC MTB
This is the word on the street. Sram FD's can be sketchy, Force is better than Red. But in your case it does sound more like a set up issue. Sram FD's are harder to set up right than Shimano and harder to keep working right. I have heard this from multiple end users and LBS's as well, RW's shilling notwithstanding. He must own stock in the company.
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#22
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Joined: May 2009
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From: NYC
Bikes: Felt AR1, Cervelo S2
I had similar front shifting trouble with my Rival bike when I got it. This was original silver Rival which was commonly said to have poor front shifting. But at some point I noticed the FD was mounted higher than spec, maybe 5mm over the big ring. Since I have lowered it and retuned it I have had no shifting issues what so ever.
i eventually gave up on my LBS fixing my Rival FD and checked SRAM's directions on how to set it up. When i took it apart, i found that there was a piece of cardboard wedged between the fixing bolt and frame braze-on being used as a shim. the LBS put it there.
i took it out, set it up properly, never another shifting problem.
that and $2.50 will get you on the subway. word on the street can come from one person posting here that they have a problem with one derailleur that might have been set up incorrectly, then it's repeated, then it's gospel.
Last edited by Inertianinja; 08-23-11 at 10:36 AM.
#23
#24
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From: CT
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Having the same problem with my FD. Been back to the LBS 5 or 6 times now and I still get rubbing. Just going to deal with it for the rest of the season. I figure it is a setup issue. Told the guys I ride with that they are probably setting it up like a shimano. I need to check out the videos.
#25
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From: NYC
Bikes: Felt AR1, Cervelo S2
this is the video.
For those without FD barrel adjusters, check this out:
I use this (neither of my bikes have FD barrel adjusters) and never get rub or need to adjust (except with new cables, usually have to repeat the process once after they stretch).
For those without FD barrel adjusters, check this out:
...
I first set the low limit screw with the bike in the small ring and largest cog, to ensure no chain rub.
Then turn the low limit screw in (CW) another 1/2 to 3/4 turn.
Attach the cable, pulling it tight, using pliers for better grip on the cable.
After the cable clamp bolt is tightend, return the low limit screw to is normal postion and the cable will be tensioned further.
I first set the low limit screw with the bike in the small ring and largest cog, to ensure no chain rub.
Then turn the low limit screw in (CW) another 1/2 to 3/4 turn.
Attach the cable, pulling it tight, using pliers for better grip on the cable.
After the cable clamp bolt is tightend, return the low limit screw to is normal postion and the cable will be tensioned further.
I use this (neither of my bikes have FD barrel adjusters) and never get rub or need to adjust (except with new cables, usually have to repeat the process once after they stretch).






