First Di2 Lockup
#1
Thread Starter
Senior Member
Joined: Apr 2007
Posts: 2,654
Likes: 1
From: Northern VA
Bikes: 2008 Trek Madone 5.5, 2009 Cervelo R3SL tdf edition, Cervelo R5 with Di2
First Di2 Lockup
I've been generally pleased with my Di2 setup since getting it installed almost 2 years ago. I have accidentally depleted the battery a couple of times to the point where I lost shifting on the front derailleur, but other than that I've never had any mechanical troubles with it.
Last night I had it just quit working altogether. Somehow I managed to drop the chain, but I don't know if it was the cause or the effect of the Di2 problem. I just barely wedged the chain between the small ring and the frame, but did not force it. When I got the chain back on the small ring the shifting on both the front and the rear didn't work at all. There was no green light on the indicator. I thought maybe it had gone into "crash mode", but I couldn't get it to respond even by holding the button on the indicator.
Finally I thought to remove and replace the battery, and it all started working again. I've never heard of anybody having this particular issue before. I'll run it by the mechanics at the bike shop next time I'm in. Hopefully it was just a one-time fluke.
Last night I had it just quit working altogether. Somehow I managed to drop the chain, but I don't know if it was the cause or the effect of the Di2 problem. I just barely wedged the chain between the small ring and the frame, but did not force it. When I got the chain back on the small ring the shifting on both the front and the rear didn't work at all. There was no green light on the indicator. I thought maybe it had gone into "crash mode", but I couldn't get it to respond even by holding the button on the indicator.
Finally I thought to remove and replace the battery, and it all started working again. I've never heard of anybody having this particular issue before. I'll run it by the mechanics at the bike shop next time I'm in. Hopefully it was just a one-time fluke.
#3
Senior Member
Joined: Apr 2009
Posts: 1,310
Likes: 29
From: The Pearl of the Pacific, Mexico
Bikes: '12 Rodriguez UTB Custom, '83 Miyata 610, '83 Nishiki Century Mixte (Work of Art), '18 Engin hardtail MTB
Removing the battery during a lock-up is a common procedure with many electronic items, including cell phones and cameras. It just happens when something really goes bad and the software goes haywire, which doesn't happen often.
#8
Despite all my rage, I am
Joined: Jan 2007
Posts: 2,613
Likes: 0
From: Los Angeles, CA
Bikes: LeMond Zurich, Colnago C-50
You probably got some gunk in there between the connectors. I've never had that problem, but I use Accelerade in my bottles - my battery gets pretty sticky.
#10
Extra Medium Member

Joined: Jul 2006
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From: Erie, Co
Bikes: Fezzari Empire; State 6061 Allroad gravel; Scott Spark; Specialized Status 140
#11
well hello there

Joined: May 2005
Posts: 15,491
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From: Point Loma, CA
Bikes: Bill Holland (Road-Ti), Fuji Roubaix Pro (back-up), Bike Friday (folder), Co-Motion (tandem) & Trek 750 (hybrid)
If the battery is integrated into the seat post, that would be a royal pain in the ass.
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Two wheels good. Four wheels bad.
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Two wheels good. Four wheels bad.
#12
I've been generally pleased with my Di2 setup since getting it installed almost 2 years ago. I have accidentally depleted the battery a couple of times to the point where I lost shifting on the front derailleur, but other than that I've never had any mechanical troubles with it.
Last night I had it just quit working altogether. Somehow I managed to drop the chain, but I don't know if it was the cause or the effect of the Di2 problem. I just barely wedged the chain between the small ring and the frame, but did not force it. When I got the chain back on the small ring the shifting on both the front and the rear didn't work at all. There was no green light on the indicator. I thought maybe it had gone into "crash mode", but I couldn't get it to respond even by holding the button on the indicator.
Finally I thought to remove and replace the battery, and it all started working again. I've never heard of anybody having this particular issue before. I'll run it by the mechanics at the bike shop next time I'm in. Hopefully it was just a one-time fluke.
Last night I had it just quit working altogether. Somehow I managed to drop the chain, but I don't know if it was the cause or the effect of the Di2 problem. I just barely wedged the chain between the small ring and the frame, but did not force it. When I got the chain back on the small ring the shifting on both the front and the rear didn't work at all. There was no green light on the indicator. I thought maybe it had gone into "crash mode", but I couldn't get it to respond even by holding the button on the indicator.
Finally I thought to remove and replace the battery, and it all started working again. I've never heard of anybody having this particular issue before. I'll run it by the mechanics at the bike shop next time I'm in. Hopefully it was just a one-time fluke.
#14
Peloton Shelter Dog
Joined: Nov 2005
Posts: 90,508
Likes: 32
From: Chester, NY
Bikes: 2017 Scott Foil, 2016 Scott Addict SL, 2018 Santa Cruz Blur CC MTB
So as far as I can gather from this disjointed thread, the big Di2 crisis was that you thought it was broken but it wasn't?
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#16
Thread Starter
Senior Member
Joined: Apr 2007
Posts: 2,654
Likes: 1
From: Northern VA
Bikes: 2008 Trek Madone 5.5, 2009 Cervelo R3SL tdf edition, Cervelo R5 with Di2
I've done tech support before. I know that the first suggestion is always "reboot it."
#17
"What?...Sorry?...I can't hear you!"
"Plugged in? Of course it's plugged in! Of, course it's...oh..."
"Plugged in? Of course it's plugged in! Of, course it's...oh..."








