Possible to replace rear derailleur bracket plate?
#26
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Thread Starter
Might be this one from DT Swiss for Canyon. If their picture was better one could read the marking.
https://www.canyon.com/en-co/gear/bi.../10011749.html
I could zoom in and the part numbers don't match.
https://www.canyon.com/en-co/gear/bi.../10011749.html
I could zoom in and the part numbers don't match.
#27
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Thread Starter
Might be this one from DT Swiss for Canyon. If their picture was better one could read the marking.
https://www.canyon.com/en-co/gear/bi.../10011749.html
I could zoom in and the part numbers don't match.
https://www.canyon.com/en-co/gear/bi.../10011749.html
I could zoom in and the part numbers don't match.
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#28
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Might be this one from DT Swiss for Canyon. If their picture was better one could read the marking.
https://www.canyon.com/en-co/gear/bi.../10011749.html
I could zoom in and the part numbers don't match.
https://www.canyon.com/en-co/gear/bi.../10011749.html
I could zoom in and the part numbers don't match.
Last edited by jadmt; 11-19-23 at 09:45 AM.
#29
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Thread Starter
This is because the hanger itself and the bolt sleeves are two different parts. And also Canyon uses different parts based on different frame sizes.
#32
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To me, that's just poor customer support. How hard is it just to get the part for me and charge me for it. It's not like I want the part for free. But I digress...
#33
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Canyon do seem to have an issue with US customer service. At least that’s the impression I get on BF. They have it pretty well sorted in Europe although I’ve only had to contact them a couple of times for very minor things. But never had any trouble getting hold of someone there.
#34
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Canyon do seem to have an issue with US customer service. At least that’s the impression I get on BF. They have it pretty well sorted in Europe although I’ve only had to contact them a couple of times for very minor things. But never had any trouble getting hold of someone there.