Online Purchases
#1
Thread Starter
King of the Hipsters
Joined: Jan 2005
Posts: 2,128
Likes: 2
From: Bend, Oregon
Bikes: Realm Cycles Custom
Online Purchases
I bought a lot of stuff today on the internet.
I mean, not a LOT, but some.
I bought some from Harris Cyclery, some from Nashbar, and finished up with Businesscycles.
I had the nicest experience with John at Businesscycles.
I spend considerable time at his website, trying to figure things out from the pictures.
Now that I've talked to him, I'd like to give him more business.
I hear people say the same thing about Tony at IRO.
I'd like to hear about other people's good experiences buying online or by phone.
I mean, not a LOT, but some.
I bought some from Harris Cyclery, some from Nashbar, and finished up with Businesscycles.
I had the nicest experience with John at Businesscycles.
I spend considerable time at his website, trying to figure things out from the pictures.
Now that I've talked to him, I'd like to give him more business.
I hear people say the same thing about Tony at IRO.
I'd like to hear about other people's good experiences buying online or by phone.
#2
I am an incurable.
Joined: Apr 2005
Posts: 993
Likes: 0
From: Champaign, IL
Bikes: IRO Mark V pro (RIP), Bianchi Giro, Giant Xtc1, Redline Conquest Pro, Kelly Deluxe singlespeed.
For what its worth, Performance has a very kind return policy. Basically if anything is defective or otherwise damaged due to failure they will accept the return and pay the shipping.
However, I get the feeling that you are talking more on the small scale. IRO is good. Harris is okay. I don't have a ton of Internet, but not huge company experience.
However, I get the feeling that you are talking more on the small scale. IRO is good. Harris is okay. I don't have a ton of Internet, but not huge company experience.
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#5
Senior Member
Joined: Nov 2004
Posts: 168
Likes: 0
I was actually just at John's shop (Business Cycles) this afternoon looking for some old MKS chain tugs. The type with the internal allen bolt instead of the newer external 10mm bolt. His website says he doesn't got em anymore, but he had em at his shop =)
#6
Fly
Joined: Aug 2004
Posts: 359
Likes: 0
From: San Francisco
Bikes: 1980 Trek 660 fixed-conversion, IRO Mark V, Trek 6700 MTB, Univega Converted-Beater
My Business Cycles order just showed up as well! I even ordered from John on a Sunday - which I think is damn cool.
New phil lockring and some funky grips for me, and new FSA chainring and chain for the BF. Now just waiting for the new phil cog to finally be released.
New phil lockring and some funky grips for me, and new FSA chainring and chain for the BF. Now just waiting for the new phil cog to finally be released.
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"The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function." F Scott Fitzgerald
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"The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function." F Scott Fitzgerald
Check out my new food blog!!
#7
Senior Member
Joined: Sep 2004
Posts: 842
Likes: 0
From: oPt via Spokane, WA
Bikes: Chromoly Allez comp with Ultegra/DA, IRO Rob Roy
Spicer.....I wish I could remember their names. It was a guy and a girl though that run it
They were great and really flexible. When I bought INKDWHEELS a track stem for Christmas, the girl called and told me that he was walking through like 2 feet of snow to get it to the post office in time because they roads were to bad to drive on. Nice folks and great stuff.
They were great and really flexible. When I bought INKDWHEELS a track stem for Christmas, the girl called and told me that he was walking through like 2 feet of snow to get it to the post office in time because they roads were to bad to drive on. Nice folks and great stuff.
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I've been here since 2004? I've never felt this old before.
I've been here since 2004? I've never felt this old before.
#8
IF you talked to a guy at Spicer it was likely Gene (Gene Spicer). Before I setup my own website I used to buy from Gene a lot. In fact my own track bike is still a custom Spicer frameset. Super nice guy
#9
Originally Posted by delay
For what its worth, Performance has a very kind return policy. Basically if anything is defective or otherwise damaged due to failure they will accept the return and pay the shipping.
I just ordered a killer deal for shoes and pedals for a commuter rig- they had NEITHER in stock.
#11
iro is nice at responding to emails
never had a problem with nashbar... they've always been timely. yesterday, it was over the top. i bought a pair of pedals around noon... at 5pm, they sent an email saying that the product had shipped out at 3pm...
performance was hit or miss for me.. they usually arent as speedy as nashbar is
never had a problem with nashbar... they've always been timely. yesterday, it was over the top. i bought a pair of pedals around noon... at 5pm, they sent an email saying that the product had shipped out at 3pm...
performance was hit or miss for me.. they usually arent as speedy as nashbar is
#12
Thread Starter
King of the Hipsters
Joined: Jan 2005
Posts: 2,128
Likes: 2
From: Bend, Oregon
Bikes: Realm Cycles Custom
Ort wrote:
"The guys at Webcyclery are awesome also. They have great customer service."
The Webcyclery here in Bend, OR?
If so, they provide great customer service in person, too.
"The guys at Webcyclery are awesome also. They have great customer service."
The Webcyclery here in Bend, OR?
If so, they provide great customer service in person, too.
#13
Thread Starter
King of the Hipsters
Joined: Jan 2005
Posts: 2,128
Likes: 2
From: Bend, Oregon
Bikes: Realm Cycles Custom
By the way, I bought Shimano sandals, Wellgo SPD cleats, MKS chaintugs, a Hozan hook spanner, a 17t EAI cog, a Wheels Mfg. chain whip, and a Campy peanut butter wrench.
#15
無くなった

Joined: Mar 2004
Posts: 5,072
Likes: 0
From: Sci-Fi Wasabi
Bikes: I built the Bianchi track bike back up today.
Peanut butter wrench?
The hozan tools are awsome - my lockring tool is freaking SWEET!
The hozan tools are awsome - my lockring tool is freaking SWEET!
#16
Originally Posted by Ken Cox
By the way, I bought Shimano sandals, Wellgo SPD cleats, MKS chaintugs, a Hozan hook spanner, a 17t EAI cog, a Wheels Mfg. chain whip, and a Campy peanut butter wrench.
Lately, though, I've been using this :
#18
eibwen
Joined: Dec 2004
Posts: 231
Likes: 0
Harris is a fine OBS with a decent selection, but cross country shipping takes too long for my tastes. Both Tony @ IRO and John @ Business Cycles have been great, special ordered some parts of John and got a good deal / got them quickly.
#19
Senior Member
Joined: Mar 2005
Posts: 278
Likes: 0
From: Ann Arbor
Bikes: Voodoo Wanga, Waterford RS, Gitane SS
I live near Harris Cyclery and those guys are great. Its a small shop and they are usually slammed when I have time to stop by. So, oddly enough, I just order things online and pick it up at the store to save shipping. They are always really appreciative.
#20
Beausage is Beautiful

Joined: Oct 2003
Posts: 5,504
Likes: 13
From: Saitama, Japan
Bikes: Nabiis Alchemy
I've had very good experiences with the people at Competitive Cyclist. Not exactly fixie-oriented, but responsive and friendly.
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Yo. Everything I’m doing is linked on What’s up with Dave? but most of note currently is Somewhere in Japan.
Yo. Everything I’m doing is linked on What’s up with Dave? but most of note currently is Somewhere in Japan.
#21
Senior Member

Joined: Jul 2004
Posts: 732
Likes: 0
From: NYC
Originally Posted by jim-bob
Mmmm, campy peanut butter wrench. That's a tool that's far prettier than it needs to be, and I love it for that.
Lately, though, I've been using this :

Lately, though, I've been using this :

Wow, that's cool. Is that a 15mm? Where did you get it?
#23
Senior Member
Joined: Feb 2005
Posts: 718
Likes: 0
Originally Posted by luckycat
Wow, that's cool. Is that a 15mm? Where did you get it?
https://www.paragonmachineworks.com/
if I'm wrong please correct me cause I need one.
#24
Originally Posted by potus
I could be wrong, I was once before, but I think that wrench is made by paragon machine works. I think it's Ti too.
https://www.paragonmachineworks.com/
if I'm wrong please correct me cause I need one.
https://www.paragonmachineworks.com/
if I'm wrong please correct me cause I need one.
Potus is absolutely correct. It's made by paragon, up in lovely richmond california, and is indeed titanium.
#25
F*** Corporate Beer
Joined: Mar 2005
Posts: 328
Likes: 0
From: Anchorage
Bikes: On-OneIROOlympiaYetiLeMondZanella
Originally Posted by Fugazi Dave
I've had very good experiences with the people at Competitive Cyclist. Not exactly fixie-oriented, but responsive and friendly.




