formula hubs don't come with lockrings

I just called Nashbar and they're saying "it says here that this set doesn't come with a lockring." Then they ask what catalog you ordered it from. Of course, I ordered it from the website, but luckily it's still there in the google cache in case you need to prove that the site said "lockring included".

Sneaky, those Nashbars. Well, my "recent order history" still shows this:

SH-TCL SHIMANO TRACK COG LOCK RING 1 D

With "D" designating "Discontinued/Out Of Stock."

Since this wheelset ISN'T fixed/fixed, apparently, my urgency for an additional lockring is decreased. However, they still better send it to me. And you. So, Mueslix, how'd it resolve? Are they sending you one?

I didn't get mine through Nashbar, but it didn't have a lockring.

I've had to retension that front wheel like 3 times now, getting pretty bored with it.

Here we go! The cached page proving that this wheelset was advertised as fixed/fixed (unless Nashbar advocates running a cog without a lockring), and that it should come with a lockring! Reign down upon their customer service department!

edit: Okay, a closer reading reveals that it does indeed say "flip flop" in the copy. But that's confusing, to say the least.

I ordered a few hubs only about six months ago and each hub came with two lockrings. I'm swimming in lockrings. I've got so many I don't know what to do with them. I'll leave a few on the from porch, y'all can come by and pick them up.

Nashbar.com currently says that part SH-TCL (Shimano Dura-Ace lockring [NJS certified!]) is in stock. So if you're owed one, call them right away.

If you missed out on Nashbar and want some inexpensive wheels Ben's in Milwaukee is featuring a wheelset for $134.99

http://www.benscycle.net/store/index...ain_page=index

Suzue Jr hubs and Alex DH-22 rims

Customer Service says it is NOT in stock and the listing is wrong. They say it is discontinued indefinitely.

Hm. Well, thanks for checking that out. I guess DA'll be discontinuing cogs next, huh?

At least my wheels are on their way ... I keep looking at the frame in the basement and the cog ... waiting to put together.

It thickens! I just got my box of everything but the wheels. The invoice says:

"Shimano Track Cog Lock Ring - Status: X"

Oo, status X! What's status X?

It is defined on the left-hand side as "Not Available - we don't expect replacement for one month. Please reorder then."

I called them up, and they send they'd send me a lockring as soon as possible. Hopefully it'll be overnighted or second day. My invoice also has status X for lockrings, but if they say it's going to be included they should send one.

The wheelset is definitely fixed/free.

My order says status "D" (online) ... hmm, we'll see when the wheels get here.

i emailed customer service, and noted the fact that their prior listing said "lockring included," and here is their response:

"We have taken your address information and will be sending a lock ring to you. The lock ring, however, is not an item we currently stock, so we are need to special order this from one of our vendors. I will see that this part is ordered on Monday, December 12 and we will ship it to you as soon as it arrives."

i'm cool with that.

In other words: we haven't got any lockrings cheap enough to go with these wheelsets at this price. hang on I think I found some nice tinfoil ones for about 10¢ each, but it'll take a few days to get em.

On the one hand I can see where if it said something was included, I would feel cheated if it didn't come. On the other hand, it only said a lockring was included it didn't say a GOOD lockring was included, and most folks who bought those wheels did so because tey were so cheap. Even without a lockring they are still way cheap, so odds are you would have ordered them anyway. So you know, OK, piss and moan about the lack of a lockring, but you KNOW that none of you would send the wheels back over the lockring.

Hells yes!

Did you ever get your lockring?

I just got the wheels this morning. I didn't have time for a close inspection, but they looked like they were packed pretty well and true enough. No lockring, natch. I'm going to e-mail them now about that (and also complain about their crappy $6 blinkie).

no, i didn't get the lockring yet, but i took one off my other wheelset to get that set rolling. mine were true out of the box and i have no complaints. . . they are gonna owe lockrings to a LOT of customers- they sold out of those wheelsets shortly thereafter, i'm glad i jumped on that sweet deal!

true that, i wouldn't care if it was a crappo lockring, and i wouldn't send the wheels back (i like em), but after i placed the order, the invoice said "1 DuraAce Lockring." i figured, why not send an email, its worth a shot for a free $10 lockring. . . ;)

I got my lockring. The overnighted it to me. The package was incredibly wasteful. They put a tiny little lockring in this 6 in. by 6 in. box.