Two broken chains in 3 weeks...
#1
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From: Farmington Hills, MI
Bikes: 2017 Specialized Roubaix Sport SL4
Two broken chains in 3 weeks...
My bike is a Bianchi Virata from the early 1990's. Ultegra 8 speed groupset. I put new cables and a new chain on last year and ride 3 times/week in the spring, summer and fall. No issues whatsoever this season until 3 weeks ago. On a ride in mild rain I felt that the chain was not running smoothly then it snapped. So I had a new chain installed professionally (Performance Bike did the work). All was well. I had about 150 miles on the new chain with no issues and suddenly on a ride today it snapped. Shifting has been crisp. I have no idea what is going on and can't believe that relatively new chains would break just on their own.
Please let me know your thoughts.
Please let me know your thoughts.
#2
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From: Pittsburgh, PA
Bikes: '96 Litespeed Catalyst, '05 Litespeed Firenze, '06 Litespeed Tuscany, '20 Surly Midnight Special, All are 3x10. It is hilly around here!
What make and model chains and have you evaluated the failure points?
#3
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From: Farmington Hills, MI
Bikes: 2017 Specialized Roubaix Sport SL4
#5
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From: Farmington Hills, MI
Bikes: 2017 Specialized Roubaix Sport SL4
#7
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From: Rochester, NY
Bikes: Stewart S&S coupled sport tourer, Stewart Sunday light, Stewart Commuting, Stewart Touring, Co Motion Tandem, Stewart 3-Spd, Stewart Track, Fuji Finest, Mongoose Tomac ATB, GT Bravado ATB, JCP Folder, Stewart 650B ATB
The number one reason I've seen dozens of chains break is from the outer side plates working off the pin's end. This can happen from poor assembly (if the chain is assembled with a pin that gets pressed into it) and from poor shifting techniques. Yes other reasons happen but these two probably cover 98% of the causes. So when approaching a LBS about whether they miss installed the chain not having the chain in hand makes the question pretty much impossible to figure out. As in the evidence has been erased. Perhaps if you were told about how the first chain broke it might lend some light on the second one. But the OP also states he doesn't have that one either, was it with the bike when the second was installed?
It will be interesting how the LBS handles this with no real evidence. If the Op is a regular customer and has a good relationship with the shop then regardless of the exact why the chain broke (and the extension as to who's responsible) the shop might just eat the cost and install another chain at no cost. If not then it might be a test of how much the shop wants this customer to play nice on social media.
The take away is to keep the broken parts if you want to figure out what happened. Andy
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AndrewRStewart
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#8
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From: Farmington Hills, MI
Bikes: 2017 Specialized Roubaix Sport SL4
I wish I had the broken chain but I was crossing an intersection when it broke and it completely came off the bike. I needed to cross through the 4 way stop as there were cars waiting. I can go back in the morning and see if it’s still there.
#9
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From: Denver Colorado
Bikes: 2020 Pivot Vault, 1983 Rossin Record, Garneau R1, Mesamods home built gravel/rain commuter bike, 1995 Barracuda A2V modified with Surley single speed dropouts, 1969 Bottecchia junkyard special fixed gear, Cervelo P4, Mesamods 650b klunker
OP states he doesn't have the LBS installed chain.
The number one reason I've seen dozens of chains break is from the outer side plates working off the pin's end. This can happen from poor assembly (if the chain is assembled with a pin that gets pressed into it) and from poor shifting techniques. Yes other reasons happen but these two probably cover 98% of the causes. So when approaching a LBS about whether they miss installed the chain not having the chain in hand makes the question pretty much impossible to figure out. As in the evidence has been erased. Perhaps if you were told about how the first chain broke it might lend some light on the second one. But the OP also states he doesn't have that one either, was it with the bike when the second was installed?
It will be interesting how the LBS handles this with no real evidence. If the Op is a regular customer and has a good relationship with the shop then regardless of the exact why the chain broke (and the extension as to who's responsible) the shop might just eat the cost and install another chain at no cost. If not then it might be a test of how much the shop wants this customer to play nice on social media.
The take away is to keep the broken parts if you want to figure out what happened. Andy
The number one reason I've seen dozens of chains break is from the outer side plates working off the pin's end. This can happen from poor assembly (if the chain is assembled with a pin that gets pressed into it) and from poor shifting techniques. Yes other reasons happen but these two probably cover 98% of the causes. So when approaching a LBS about whether they miss installed the chain not having the chain in hand makes the question pretty much impossible to figure out. As in the evidence has been erased. Perhaps if you were told about how the first chain broke it might lend some light on the second one. But the OP also states he doesn't have that one either, was it with the bike when the second was installed?
It will be interesting how the LBS handles this with no real evidence. If the Op is a regular customer and has a good relationship with the shop then regardless of the exact why the chain broke (and the extension as to who's responsible) the shop might just eat the cost and install another chain at no cost. If not then it might be a test of how much the shop wants this customer to play nice on social media.
The take away is to keep the broken parts if you want to figure out what happened. Andy
I made a video on how to size and install a new chain that may be helpful to you if you choose to install another chain yourself. FYI on average, a chain should last 1000-4000 miles depending on your size and riding conditions. If everything is installed correctly, it's pretty rare to see a chain break, but they all wear out.
#10
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From: Pittsburgh, PA
Bikes: '96 Litespeed Catalyst, '05 Litespeed Firenze, '06 Litespeed Tuscany, '20 Surly Midnight Special, All are 3x10. It is hilly around here!
The HG-93 is a 9-speed chain so if the OP reused a standard pin that could explain the failure. He did say the second chain was installed by a Performance Bike shop and they should know better.
#11
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From: Lincoln Ne
Bikes: RANS Stratus TerraTrike Tour II
A lot of the new chains seem to have swagged pins from the factory. IMO pins once pushed out should never be put back in. Get a new chain of the proper length and use a quick link.
Does anyone on the forum have any true information on these new style swagged pins.
Does anyone on the forum have any true information on these new style swagged pins.
#12
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From: Pittsburgh, PA
Bikes: '96 Litespeed Catalyst, '05 Litespeed Firenze, '06 Litespeed Tuscany, '20 Surly Midnight Special, All are 3x10. It is hilly around here!
Every make of chain from 9-speed on up uses swedged / rivited pins that should never be partally pushed out and reused.
#13
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From: ALASKA , SoCal
Bikes: /Skye/ Torker mt, Sirrus flat bar
Also
Check drive train alignment, bent crank/cog
Put it in a stand & watch for wobble, excessive side stress.
Front / rear derailleur damaged, bent ......?
Riding conditions excessively dirty ? Chain well lubed , clean , maintained ?
Check drive train alignment, bent crank/cog
Put it in a stand & watch for wobble, excessive side stress.
Front / rear derailleur damaged, bent ......?
Riding conditions excessively dirty ? Chain well lubed , clean , maintained ?
#14
When I first built my Cargo Bike, I put on a pair of Bell chains (needs to be LONG). Broke the chain twice in early testing, and that chain came off.
I replaced it with a Shimano 9s chain which worked, but wore out too quickly. I now have a Shimano 8s chain on it.
Anyway, don't buy just the cheapest chains you can find. Get a good chain.
#15
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From: Farmington Hills, MI
Bikes: 2017 Specialized Roubaix Sport SL4
#16
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From: Farmington Hills, MI
Bikes: 2017 Specialized Roubaix Sport SL4
Here's a follow up. I took my bike back to the LBS yesterday and they replaced the chain at no charge. They even refunded me the installation charge for the first chain, the one that broke. I asked what they found with the old chain (which I retrieved on Sunday) and they said they should not have installed a 9 speed chain on an 8 speed drivetrain. I'm no expert but from what I've read that shouldn't matter. It's moot anyway. The new chain is an SRAM PC850 8 speed chain.
#17
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Joined: Jan 2009
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From: San Diego, CA
Here's a follow up. I took my bike back to the LBS yesterday and they replaced the chain at no charge. They even refunded me the installation charge for the first chain, the one that broke. I asked what they found with the old chain (which I retrieved on Sunday) and they said they should not have installed a 9 speed chain on an 8 speed drivetrain. I'm no expert but from what I've read that shouldn't matter. It's moot anyway. The new chain is an SRAM PC850 8 speed chain.
Last edited by Crankycrank; 09-11-18 at 01:03 PM.
#19
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From: Rochester, NY
Bikes: Stewart S&S coupled sport tourer, Stewart Sunday light, Stewart Commuting, Stewart Touring, Co Motion Tandem, Stewart 3-Spd, Stewart Track, Fuji Finest, Mongoose Tomac ATB, GT Bravado ATB, JCP Folder, Stewart 650B ATB
I believe that the OP mentioned Performance Bike did the work in post 1. Good for them to keep their customer. Andy
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AndrewRStewart
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