Best Bay Area Service Department
#1
Thread Starter
Junior Member
Joined: Apr 2009
Posts: 10
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Best Bay Area Service Department
New to the bay area, Half Moon Bay to be exact. Looking for a friendly bike shop to call home and help with various builds. Who's got the best service department? Who do you trust with your race bikes? I'm an experienced mechanic, but don't own every tool.
#3
VeloTech!
VeloTech in downtown Palo Alto! It's run by two guys who are very knowledgeable and give great customer service. It's the only place I go, even though I never bought a bike from them (they are into expensive high-end Italian stuff). Stay away from Palo Alto Bicycle Shop, the service staff over there are a bunch of ******bags.
#4
Two wheels is two wheels
Joined: Aug 2005
Posts: 876
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From: Brisbane, CA
Bikes: Pee Wee Herman Special
It's over the hill for you but Summit Cycles in Burlingame has been treating me pretty well. Roaring Mouse Cycles & Valencia Cyclery in the city are equally fantastic.
I would think there would be a good shop in HMB or Pacifica.
I would think there would be a good shop in HMB or Pacifica.
#5
Eschew Obfuscation
Joined: Aug 2005
Posts: 3,845
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From: San Francisco Bay Area
Bikes: 2005 Fuji Professional, 2002 Lemond Zurich, Folders - Strida, Merc, Dahon, Downtube, Recumbent folder
Welcome to Half Moon Bay! It's where I live too. Cycling heaven here.
Unfortunately, I don't have many good words to say about the only bike shop in HMB - Bike Works. I avoid them as much as I can.
Chain Reaction in Redwood City is very good. Big shop, lots of staff, very deep cycling expertise - https://www.chainreaction.com/.
PS: Let me know if you need help with routes and such.
Unfortunately, I don't have many good words to say about the only bike shop in HMB - Bike Works. I avoid them as much as I can.
Chain Reaction in Redwood City is very good. Big shop, lots of staff, very deep cycling expertise - https://www.chainreaction.com/.
PS: Let me know if you need help with routes and such.
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Last edited by SesameCrunch; 09-23-11 at 05:20 PM.
#6
Senior Member
Joined: Aug 2004
Posts: 368
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From: Nor-Cal
Bikes: Seven Cycles (Ti) Litespeed (Ti) Cannondale CAAD8
If you want one of the best in the Bay as your title list, then you should check into these guys:
https://www.bespokecyclessf.com/
https://www.bespokecyclessf.com/
#7
Senior Member
Joined: Jan 2011
Posts: 1,356
Likes: 6
From: Lewisburg, TN
Bikes: Mikkelsen custom steel, Santa Cruz Chameleon SS, old trek trainer bike
I am personally a fan of the four Mikes Bikes locations I have been too (Berkeley, Sausalito, San Rafael, and the new Walnut Creek location). Walnut Creek is the only one I have real service department experience with, and it has been great thusfar. I never expect a 20 minute repair (I only go in when I need it done FAST, and my boss doesn't have time as he has all the tools), but I always get a very fast repair. I snapped my rear derailleur one time, got a ride there, and they fixed it in the time it took my to go to the Peets down the street (new rear der and chain and spoke tensioning), and they gave me a discount without me asking. If the ones in the south bay are run the same, can't hurt to check them out!
#8
Senior Member
Joined: Sep 2010
Posts: 59
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From: Stanford, CA
Bikes: Argon 18 Krypton
I've had great experiences at the Mike's Bikes in Palo Alto as well. They've done a few small repairs free of charge and never seemed hesitant or annoyed to answer questions or explain what they are doing. Sales guys there have been nice and helpful as well. I went there after getting attitude at Palo Alto Bicycles and haven't had reason to try anywhere else.
#10
Senior Member

Joined: Apr 2004
Posts: 566
Likes: 0
From: San Jose, CA
Bikes: Vision R40 - recumbent, Gunnar Crosshairs
I must second this recommendation. They've been nothing but polite, friendly, and helpful. Their service department does get backed up in the high season, though.
#11
#12
Senior Member
Joined: May 2011
Posts: 230
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From: San Francisco Bay Area
Bikes: Giant Defy Advanced 3, Trek 520
Yeah, cheers to Dave. He's also the manager there, I think. Not sure if I should say this, but just about all service I've needed there, I've gotten for free - even a free bike fit (but he didn't have to do much as the fit was already 80% dialed in). I have, however, spent a small fortune in there on accessories and a bike
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