Negotiation time - tips?
#27
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Joined: Nov 2004
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Originally Posted by nostromo
I've found 2 very good bike stores both with excellent deals on a different bike each and I'm now ready to buy one.
#28
I'm happy with the deals (bikes are either 2005 or 2006 models on clearance). I would just like to inform myself with any good advice on getting better prices on the bikes (possibly) and accessories. I'm not out to rip the stores off, they're both good stores with good staff and I expect to have a good relationship with whichever one I buy a bike from.
#30
Senior Member
Joined: Aug 2005
Posts: 544
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From: Kaysville, Utah
Bikes: 2006 Giant OCR 3 Composite
I think many of you are assuming your lbs has not heard everything that has been said here. I can guarantee you that my lbs that has been around for quite a while has heard everything. Just go in and explain what you are looking for and ask what they can do for you. Most bike stores will want to make you a customer for life but not if it means giving away the bike.
My wife and I got a great deal on our Giant mountain bikes when we went in there a few years ago because we were buying two. If you know anyone else who is shopping for a bike, have them go with you and negotiate a discount for buying more than one bike.
My wife and I got a great deal on our Giant mountain bikes when we went in there a few years ago because we were buying two. If you know anyone else who is shopping for a bike, have them go with you and negotiate a discount for buying more than one bike.
#31
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Joined: Aug 2005
Posts: 12,769
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From: Rocket City, No'ala
Bikes: 2014 Trek Domane 5.2, 1985 Pinarello Treviso, 1990 Gardin Shred, 2006 Bianchi San Jose
Originally Posted by idcruiserman
I don't think bike shops make much on bikes, so just buy the one you like the most (or is the cheapest). Buy the accessories at pricepoint.
I think if you are going to plunk down money on a lot of accessories, the LBS will be more willing to deal on the bike. You may want to pick out said accessories and have them at the counter, then discuss pricing on the bike. If it's a 2006 or older, you may be in luck.
But if it's that new Orca, don't bother.
I get so much free advice and tuneups from my LBS I wouldn't consider asking for a discount and they know how much stuff I buy and how many people I've dragged into their store that they'd most likely give me a discount anyway. They are good people that aren't getting rich selling bikes, no reason for me to try and chisel them.
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#32
Killing Rabbits
Joined: Apr 2005
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"I'll pay cash right now if you give me 10% off." Or I'll round down to the nearest thousand if that would be more than 10% off. Like if it was $2400 I would offer $2000, but if it was already $2000 I would ask for 10% off, not $200 off. 10% sounds like less than $200 and he can't imagine holding 10% where as he can picture giving away 200 bucks.
#33
Senior Member
Joined: Jul 2006
Posts: 2,365
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From: Chester County, PA
Bikes: 2010 Trek Madone 5.5 CAAD9
Originally Posted by Scorer75
You can price match with local brick and mortar stores but that save you $40-$50 on most bikes (if that much) and it'll take you an hour and a phone book to do.
If I was buying a new bike, I would buy it with the understanding that we (me and the bike store) are forming a relationship and I expect to be treated as if we were in a relationship.
For example, I went in to my bike shop for a quick repair. The guy before me was told to leave his bike and it "should" be ready by the weekend. I was told "wait five minutes, I'll take care of it right now". What's that price of service like that???
The price for me was not haggling over the price of the bike (which after shopping around was a fair price) and a $10 tip to the mechanic whenever he takes care of my bike.
If I was buying a new bike, I would buy it with the understanding that we (me and the bike store) are forming a relationship and I expect to be treated as if we were in a relationship.
For example, I went in to my bike shop for a quick repair. The guy before me was told to leave his bike and it "should" be ready by the weekend. I was told "wait five minutes, I'll take care of it right now". What's that price of service like that???
The price for me was not haggling over the price of the bike (which after shopping around was a fair price) and a $10 tip to the mechanic whenever he takes care of my bike.
A tip as in Pizza and or beer work well too. I get totally taken care of at my lbs
#34
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Joined: Jul 2006
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Originally Posted by merlinextraligh
Get the best price you can on your second choice. Then go to the LBS for your first choice, and tell them you want to buy their bike, but you got this other great deal that's too good to pass up, and ask them what they can do for you. Also, once you've got their price on the bike, you can condition your purchase on a discount on the accessories. Most LBS's have more margin on the accessories and are more likely to work with you on those. Personally, I wouldn't be adverse to trying to get a little discount, butI' also try to be reasonable, so its a win win deal. Hopefully your starting a long term relationship where the LBS will want to take care of you when you come in. That can be more valuable than squeezing out the last dollar.
#36
The only time I ever try to negotiate is the end of the season, like now, when I know that they always can get closeout from the factory for cheap, I know this becuase I've gotten bikes cheap now before. At any rate, they treat me well, when I was but a newb they showed me how to properly roll a tube onto the rim to avoid popping tires (right after I just popped a tire) and they showed me how to put the new tube on and gave it to me free of charge. They always do quick checkups on some noise or problem whenever I ask. I am pretty lucky.
#37
pan y agua

Joined: Aug 2005
Posts: 31,810
Likes: 1,232
From: Jacksonville
Bikes: Willier Zero 7; Merlin Extralight; Calfee Dragonfly tandem, Calfee Adventure tandem; Cervelo P2; Motebecane Ti Fly 29er; Motebecanne Phantom Cross; Schwinn Paramount Track bike
Originally Posted by lennon2600
No one in sales will "take care of you". It's business. They want the closest to msrp for profit, like anyone else would. They won't go down on good grace. You just have to be smart with a negotiation. Know your s**t. If a bike shop refuses to budge, and another does budge, go with the budge. There's nothing wrong with comparing store prices with a catalog's prices. If a bike shop gets your frequent business, and another newbie walks in, and they can sell the newbie the last of last's year's bike stock for the sticker price, while you're expecting a deal, you're not going to get that deal. Again, it's business. Now, when there's tight competition between local shops, THAT works to your advantage. Hope a lot of the people on BF are in that lucky situation.
#38
Senior Member

Joined: Jan 2002
Posts: 2,794
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From: Orlando, FL
Bikes: litespeed, cannondale
It is my understanding that the LBS does not make much money selling bicycles. They make money on their repair and maintenance work on bikes and on clothes and accessories. So the LBS has pretty limited ability to "deal" because they don't have much mark up. Where you may be able to get benefits are on things like service. Most bike shops will let you test ride a bike. They will fit the bike to you. You can usually get them to put a stem on the bike to optomize your fit. You might be able to get them to swap out some parts on it.
#39
Killing Rabbits
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Originally Posted by Pat
It is my understanding that the LBS does not make much money selling bicycles. They make money on their repair and maintenance work on bikes and on clothes and accessories. So the LBS has pretty limited ability to "deal" because they don't have much mark up.
They do make some money selling bikes.
#40
One thing that's bugging me is one of the bikes has some nice gear (Ultegra) but the brakes are some brand I've never heard of called TekTro. Anyone seen or used these brakes? If they're very bad/cheap brakes I'll have to upgrade to something better, suggestions? 105, Ultegra?
#41
"Purgatory Central"
Joined: May 2005
Posts: 1,757
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From: beautiful "Cypress Gardens" florida
Originally Posted by nostromo
One thing that's bugging me is one of the bikes has some nice gear (Ultegra) but the brakes are some brand I've never heard of called TekTro. Anyone seen or used these brakes? If they're very bad/cheap brakes I'll have to upgrade to something better, suggestions? 105, Ultegra?
Tek Tro brakes are asian. They're a little bit on the cheap side, as compared to Ultegra brakes, but they will work good. Maybe you can get them to swap them out for Ultegra.
#43
pan y agua

Joined: Aug 2005
Posts: 31,810
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From: Jacksonville
Bikes: Willier Zero 7; Merlin Extralight; Calfee Dragonfly tandem, Calfee Adventure tandem; Cervelo P2; Motebecane Ti Fly 29er; Motebecanne Phantom Cross; Schwinn Paramount Track bike
I rented a Giant OCR with Tektro brakes, and while I thought it was a pretty decent bike, the brakes were horrible. Perhaps new brake pads would have solved the problem, but they didn't have nearly enough stopping power. I'd at least put some good pds on them (something like Koolstops ) or put on upgraded calipers.
#44
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Joined: Aug 2004
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Originally Posted by iherald
When I worked at a bike store, the margins were something like this: 50% on a lower end bike and 100% on accessories.
#46
Know Your Onion!
Joined: Aug 2005
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From: Boston, MA
Bikes: Kestrel Talon, Motobecane Le Champion SL
Originally Posted by nostromo
One thing that's bugging me is one of the bikes has some nice gear (Ultegra) but the brakes are some brand I've never heard of called TekTro. Anyone seen or used these brakes? If they're very bad/cheap brakes I'll have to upgrade to something better, suggestions? 105, Ultegra?
Tektro is asian as someone mentioned, but I still don't see what that has to do with the quality as last time I checked, so was Shimano.
#47
I think the Asian descriptor is more about the make (not Italian or French, etc.). There's always various levels of quality for each brand, from entry level/affordable to high end race level. I'll ask the store to either swap in 105, or if I can afford it Ultegra, brakes. Thanks for the info.
#48
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Joined: Oct 2005
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From: Silver Spring, MD
Bikes: 2005 Specialized Allez 24
Originally Posted by Enthalpic
According to that logic bikes should be free (initial loss) in order to sell more consumables indefinably. Kind of like Duracell giving you a free flashlight so you will buy batteries, forever.
They do make some money selling bikes.
They do make some money selling bikes.
I would imagine that as the price of a bike climbs, so does the markup/profit margin. So, you should have a better chance of getting 10% off of a $3000 bike than one that costs $700 in the first place. Anyone who has worked in bike sales want to comment on the truth of this?
#49
Certifiable Bike "Expert"

Joined: May 2005
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I had Tektro brakes for quite a while. They were OK in that they stopped. I had a chance to swap to 105 at no cost, so I did it. The 105 calipers were assembled with less slop. They seem to feel a little better.
I think you should match the "grade" of your calipers to your brake levers. So if you have 105 levers, get 105 brakes. This is not for function, but it seems sensible to have a bike with fairly eqully matched components.
Brake calipers are super-easy to swap out, so you might just go ahead and keep the Tektros and pick up a cheap pair used (ebay) or at a discounter like probikekit.com. If doing that kind of work is daunting to you, you probably want to cultivate a good relationship with your shop.
Personally, I visit my local shop so rarely that I don't see much value in a "special" relationship. And I feel wierd when friendship and business cross. My money will go to a local shop when I feel that what they have to offer (product, value, getting-it-right-away, knowledge, service) is worth more to me than what the mail-order place or the big chain is offering. I don't like the concept of "pay me a dollar and I'll be your friend today." It's kind of like prostitution.
I think you should match the "grade" of your calipers to your brake levers. So if you have 105 levers, get 105 brakes. This is not for function, but it seems sensible to have a bike with fairly eqully matched components.
Brake calipers are super-easy to swap out, so you might just go ahead and keep the Tektros and pick up a cheap pair used (ebay) or at a discounter like probikekit.com. If doing that kind of work is daunting to you, you probably want to cultivate a good relationship with your shop.
Personally, I visit my local shop so rarely that I don't see much value in a "special" relationship. And I feel wierd when friendship and business cross. My money will go to a local shop when I feel that what they have to offer (product, value, getting-it-right-away, knowledge, service) is worth more to me than what the mail-order place or the big chain is offering. I don't like the concept of "pay me a dollar and I'll be your friend today." It's kind of like prostitution.





