Holy $%#@ Wiggle, that was FAST!
#1
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Fatty McFatcakes
Joined: Nov 2013
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From: Krispy Kreme
Bikes: Aero Cheeseburger w/ Sr(h)am eBacon
Holy $%#@ Wiggle, that was FAST!
Ordered a new set of Fulcrum R3's from Wiggle at about 11PM on Tuesday.
Selected the free shipping option, which had a declared ship time of 8 days.
This was my first time ordering from Wiggle, so I mentally prepared for at least two weeks coming from the UK.
Nope.
Imagine my surprise when I got an SMS notification yesterday mid-morning that said my package was out for delivery.
Sure enough, DHL was at my house shortly after 1PM.
$#@%!!??
From the UK to an Atlanta suburb in a little over 48 hours?
For FREE??
I mean, I always thought Merlin's free ship was fast, usually receiving items in around 7-10 days.
But TWO? Is this typical for Wiggle?
Because if so, I may never order from anywhere else ever again.
Selected the free shipping option, which had a declared ship time of 8 days.
This was my first time ordering from Wiggle, so I mentally prepared for at least two weeks coming from the UK.
Nope.
Imagine my surprise when I got an SMS notification yesterday mid-morning that said my package was out for delivery.
Sure enough, DHL was at my house shortly after 1PM.
$#@%!!??
From the UK to an Atlanta suburb in a little over 48 hours?
For FREE??
I mean, I always thought Merlin's free ship was fast, usually receiving items in around 7-10 days.
But TWO? Is this typical for Wiggle?
Because if so, I may never order from anywhere else ever again.
#2
Senior Member
Joined: May 2013
Posts: 239
Likes: 6
From: Hobart, Australia
Pretty typical for DHL through Wiggle, yes. Will be slower if you order smaller items, but as long as your order has something large enough in it that it won't fit in a parcel, the free shipping option will be DHL.
#11
Senior Member
Joined: Jan 2015
Posts: 231
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From: Beyond the Sun
Bikes: Cannondale Supersix Evo HiMod - Sram Red
I've made 2 orders from Merlin. One was a set of C24 wheels. The other was a near full Record Groupset. Both orders made on a Friday night, both times, delivered on the following Wednesday. I'll never order anything major anywhere else (except possibly Wiggle).
The best part was having my bike in the local big Spesh Dealer shop and having the shop manager ask about how much it cost to build and watching the bewildered look on his face when I tell him what I paid / general cost for other items from same place. "Wha...? I can't even order those things as a dealer for that little!" - When I told him you can get full Ultegra Di2 or Dura Ace Mechanical for $1200.
Love it.
The best part was having my bike in the local big Spesh Dealer shop and having the shop manager ask about how much it cost to build and watching the bewildered look on his face when I tell him what I paid / general cost for other items from same place. "Wha...? I can't even order those things as a dealer for that little!" - When I told him you can get full Ultegra Di2 or Dura Ace Mechanical for $1200.
Love it.
#12
Banned
Joined: Mar 2008
Posts: 2,664
Likes: 1
The best part was having my bike in the local big Spesh Dealer shop and having the shop manager ask about how much it cost to build and watching the bewildered look on his face when I tell him what I paid / general cost for other items from same place. "Wha...? I can't even order those things as a dealer for that little!" - When I told him you can get full Ultegra Di2 or Dura Ace Mechanical for $1200.
Love it.
why do that?
#13
Senior Member
Joined: Jan 2015
Posts: 231
Likes: 0
From: Beyond the Sun
Bikes: Cannondale Supersix Evo HiMod - Sram Red
#16
Senior Member

Joined: Apr 2007
Posts: 1,194
Likes: 132
From: Durham, NC 27705 USA
Bikes: '18 S-Works Tarmac (white letters), '18 S-Works Tarmac (black letters), '22 Allez Elite, '16 Emonda SL, '12 SS Evo HiMod team, '12 SS Evo HiMod 2, '03 fuel100, '14 adventure3, '19 BMC TeamMachine SLR01
I was hesitant to order from Wiggle because of members complaining about the long wait. Maybe I should give them a try...
#20
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Fatty McFatcakes
Joined: Nov 2013
Posts: 986
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From: Krispy Kreme
Bikes: Aero Cheeseburger w/ Sr(h)am eBacon
#21
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Fatty McFatcakes
Joined: Nov 2013
Posts: 986
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From: Krispy Kreme
Bikes: Aero Cheeseburger w/ Sr(h)am eBacon
#22
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Fatty McFatcakes
Joined: Nov 2013
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From: Krispy Kreme
Bikes: Aero Cheeseburger w/ Sr(h)am eBacon
#23
Stand and Deliver
Joined: Jun 2008
Posts: 3,340
Likes: 1
From: Tampa Bay
Bikes: Cannondale R1000, Giant TCR Advanced, Giant TCR Advanced SL
Although you had a great experience, I've read where others have very long shipping times, items getting hung up in customs and unexpected duty fees. I guess it depends on the size and the cost of the item, but don't order something from the UK if you need it within a week or two. I do agree, they have some great deals though, too good to pass up.
#24
Senior Member
Joined: Feb 2015
Posts: 114
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From: Ankeny, Iowa
Bikes: 18 Trek Domane SLR, 06 Trek 1500
Yes, that is why I said, if you have time. My groupset took a few days. My wheelset took 4 weeks. Be ready to wait if it comes from the UK. It depends on how they ship it and what is going on.
#25
Thread Starter
Fatty McFatcakes
Joined: Nov 2013
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From: Krispy Kreme
Bikes: Aero Cheeseburger w/ Sr(h)am eBacon
Although you had a great experience, I've read where others have very long shipping times, items getting hung up in customs and unexpected duty fees. I guess it depends on the size and the cost of the item, but don't order something from the UK if you need it within a week or two. I do agree, they have some great deals though, too good to pass up.
However, there is very little I can imagine wanting to buy where the need is immediate (consumables excluded of course).
Fortunately for me, I have multiple bikes with common components. So in the worst case if something breaks, I can just rob the part from another bike in the interim.
In fact, that's exactly what I did in this particular case – I was sharing my older '11 R3 wheelset between 2 bikes.
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