Mud, Sweat and Gears
#1
Thread Starter
King Among Runaways
Joined: Mar 2005
Posts: 4,215
Likes: 1
From: MKE
Bikes: 2004 Bianchi Pista, Cannondale Track, Soma Pake, Schwinn Breeze
Mud, Sweat and Gears
Is this place legit?
I just ordered something from them Sunday night and have yet to receive a shipping confirmation.
I called yesterday and just now with no answer.
I'm starting to get worried.
I just ordered something from them Sunday night and have yet to receive a shipping confirmation.
I called yesterday and just now with no answer.
I'm starting to get worried.
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"I owe everyone an apology" - hyperrevue
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#9
Thread Starter
King Among Runaways
Joined: Mar 2005
Posts: 4,215
Likes: 1
From: MKE
Bikes: 2004 Bianchi Pista, Cannondale Track, Soma Pake, Schwinn Breeze
Originally Posted by shants
that store seems dicey. i'm sure you'll get your ****, but i'd much rather pay like $5 extra and go through aebike, who is extremely fast and totally amazing.
Could you shoot me a link.
I can't seem to find the 75s on their site.
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"I owe everyone an apology" - hyperrevue
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#10
meet the mets

Joined: Jun 2005
Posts: 1,555
Likes: 0
From: Bucktown, Chicago
Bikes: Raleigh conversion (hours spent making it look like a Pista); Porter Track, Samson Track, Leto Roadie.
#11
Thread Starter
King Among Runaways
Joined: Mar 2005
Posts: 4,215
Likes: 1
From: MKE
Bikes: 2004 Bianchi Pista, Cannondale Track, Soma Pake, Schwinn Breeze
Thanks.
I wish I could get a hold of MSG either to confirm shipping or to just cancel my order.
I wish I could get a hold of MSG either to confirm shipping or to just cancel my order.
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"I owe everyone an apology" - hyperrevue
"I owe everyone an apology" - hyperrevue
#12
meet the mets

Joined: Jun 2005
Posts: 1,555
Likes: 0
From: Bucktown, Chicago
Bikes: Raleigh conversion (hours spent making it look like a Pista); Porter Track, Samson Track, Leto Roadie.
That's so frustrating. I won't be ordering from them.
I ordered a KryptoMini last year from www.BicycleSource.US, who were horrible to work with. The only way you could get in touch with them was to e-mail your phone number, and someone would call you 2-3 days later (at which point it was too late to do anything).
I ordered a KryptoMini last year from www.BicycleSource.US, who were horrible to work with. The only way you could get in touch with them was to e-mail your phone number, and someone would call you 2-3 days later (at which point it was too late to do anything).
#13
I odered 170mm Sugino 75's from them about two weeks ago. It came in the mail less than a week from when I placed my order.
The price on the 170mm version was $157 when I got them. Must have went up.
This place is fine. They priority mailed the cranks to me, and when I called to check the status of my order, they told me when I should expect them.
The price on the 170mm version was $157 when I got them. Must have went up.
This place is fine. They priority mailed the cranks to me, and when I called to check the status of my order, they told me when I should expect them.
#14
Senior Member

Joined: May 2004
Posts: 574
Likes: 4
From: NYC
Bikes: Custom DeanUSA El Diente CTI, Rich Adams Track, Johnny Coast Fixed, Argon18 Gallium Pro
I've ordered from MS and G. No problems. Don't remember a shipping confirmation, but I don't really worry about those things.
#15
Thread Starter
King Among Runaways
Joined: Mar 2005
Posts: 4,215
Likes: 1
From: MKE
Bikes: 2004 Bianchi Pista, Cannondale Track, Soma Pake, Schwinn Breeze
Thanks Jose and LovePark.
I'll just be more patient and maybe they'll show up at my door in the next couple of days.
Yeah, I was gonna order 170mm but when I saw that the price went up I decided just to go 165mm.
I'll just be more patient and maybe they'll show up at my door in the next couple of days.
Yeah, I was gonna order 170mm but when I saw that the price went up I decided just to go 165mm.
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"I owe everyone an apology" - hyperrevue
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#19
Thread Starter
King Among Runaways
Joined: Mar 2005
Posts: 4,215
Likes: 1
From: MKE
Bikes: 2004 Bianchi Pista, Cannondale Track, Soma Pake, Schwinn Breeze
I just talked to a guy on the phone.
He said he was going to look up my order and call me back.
So, we shall see.
He said he was going to look up my order and call me back.
So, we shall see.
__________________
"I owe everyone an apology" - hyperrevue
"I owe everyone an apology" - hyperrevue
#20
Senior Member

Joined: Mar 2004
Posts: 5,049
Likes: 11
From: La Verne CA
Bikes: Litespeed Liege, Motorola Team Issue Eddy Mercxk, Santana Noventa Tandem, Fisher Supercaliber Mtn. Bike
I have bought from them several times with no issues.. It seems they have 1 shipping guy so sometimes orders take a couple days to ship out.. They use usps priority mail most of the time.. This is the email address I used for customer service: sales@bikeusa.com
#22
Thread Starter
King Among Runaways
Joined: Mar 2005
Posts: 4,215
Likes: 1
From: MKE
Bikes: 2004 Bianchi Pista, Cannondale Track, Soma Pake, Schwinn Breeze
Update #2.
Called MS&G again.
Order will be shipped today and should arrive friday or saturday.
No worries.
Called MS&G again.
Order will be shipped today and should arrive friday or saturday.
No worries.
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"I owe everyone an apology" - hyperrevue
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#23
Austin, TX
Joined: Dec 2005
Posts: 40
Likes: 0
When I ordered a set, I got the automatic initial e-mail that basically tells you the order was accepted by their server or however that works. I e-mailed them a few days later, no response. Called them a few days after that and they said they were on their way but they don't pay for USPS tracking info. I got them the next day. Paid $8 shipping, don't know if the handling of this shipment (it was shipped in one of those free priority boxes) was really worth $3 but whatever, still cheaper than some other places.
#24
Thread Starter
King Among Runaways
Joined: Mar 2005
Posts: 4,215
Likes: 1
From: MKE
Bikes: 2004 Bianchi Pista, Cannondale Track, Soma Pake, Schwinn Breeze
Their lack of shipping notification/tracking number/response to emails leaves a lot to be desired.
But, overall, they seem pretty standup.
But, overall, they seem pretty standup.
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"I owe everyone an apology" - hyperrevue
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#25
Thread Starter
King Among Runaways
Joined: Mar 2005
Posts: 4,215
Likes: 1
From: MKE
Bikes: 2004 Bianchi Pista, Cannondale Track, Soma Pake, Schwinn Breeze
Just wanted to give the final update.
Just received my 75s this afternoon.
They shipped them on Wednesday, so that's a pretty damn good turn around time.
So, if there were any questions about MS&G, I just wanted to dispel them.
Just received my 75s this afternoon.
They shipped them on Wednesday, so that's a pretty damn good turn around time.
So, if there were any questions about MS&G, I just wanted to dispel them.
__________________
"I owe everyone an apology" - hyperrevue
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