i had to wait 5 weeks to get my cracked group buy warrantied, but it was worth the wait. at one point, i called tony to ask about what was up and off the top of his head he knew the timeline and situation regarding my frame, which was pretty impressive. - this is now my 3rd iro frame and i've loved each one (mark v, bfssfg, bfssfg 2).

^yeah i'd like to know too, i'm thinking about ordering an angus. it seems odd that there would be any shipping delay for just a frame thats in stock.

I'd kill for a GB on the new I9 frame, but im just dreaming

I'd like to know this as well. I can understand a complete will take longer to build/ship, but shouldnt just a in-stock frameset be rather quick?

I called Tony yesterday and asked him about shipping/time frame on just a frameset. 1 day to package and about 2-3 days to ship (2 states away).

thanks

that's really good to know. i really didn't want to have to wait a month. why'd he answer yours and not my dozens of calls?

i got my angus frame ordered on a thursday and got it the following tuesday.

magic.

I called them this morning regarding my Jamie Roy build. Tony picked up; I gave him my information, he then relayed it to his kids/employees, and then I heard a girl scream out to him "That one's going out today". I checked my email a coupe hours later, and sure enough, a shipping notification from UPS was there. For those who are curious, I ordered my bike 7/14 at night, received the shipping notification today (8/5), and expected delivery is 8/12.

They're a small shop, if they don't get to the phone, they don't get to the phone... Just be patient - it's sounding like peak season for their product right now meaning they're probably running around all crazy trying to keep up with demand.

I'd love a JR or Mark V... but my next build has to be a touring rig... my Rob Roy will have to wait for her sister

PS. I really love my Rob Roy, IRO's are worth the wait IMO.

when you guys ordered from IRO, when did they charge your credit card? (Immediately / when it shipped / some time in between?)

I was finally able to get Tony on the phone yesterday and decided to order a Mark V frameset. I had a problem ordering online and was able to get in today on the phone again and get my order in.

I've now got a tracking number scheduled to be delivered Friday.

I'll be the first to admit that it can be a pain to get in touch with them, but I was very suprised that he was completely laid back and not in any hurry to get me off the phone.

I got charged right when I ordered it.

Anyone know what "HELD BY ORIGIN LOCATION" mean? My bike was shipped through UPS and that is what the current status of it is.

Might be a long shot, but maybe ask UPS that question?

when ordering a frameset, does Tony cut the steerer tube or does he leave it uncut?

mine finally came in

Bike looks great. I ordered my Rob Roy on 8/2...can't wait!