Myspokeisabroke

My worst fears and suspicions realized. Sprung for the Wahoo Kikr, bought the Ant+ dongle, had the windows PC recognize the Ant/Wahoo signal, "paired" and downloded Zwift. Then failure. Zwift will not recognize the Wahoo. The search fucntion just endlessly searches. Dead end. The view mode shows me ther sitting by the side of the road. Where do I start with getting going ? Thanks !

VeeArSix

Are you sure the Ant+ dongle is close enough to the KICKR? Mine often won't see my KICKR unless I use a USB extension and put it closer to it.

Myspokeisabroke

Thanks Vee - The PC is reading the Wahoo signal, windows setup/device/Whaoo shows "paired". I am using the extension cord with the dongle. I moved the bike and Wahooo about 3 feet away from the Ant on the dongle. Still, no Zwift linkage. Zwift is not reading Windows or ?? Zwift is almost no help. I came here first after reading this During setup.

Is there a difference in functionality between the free download 7-day and the pay version ? And FWIW Zwift also shows bluetooth not connected when Windows shows that bluetooth is hitting my speaker bar, etc.

grdnable

Why are you pairing the Kickr outside of Zwift, and what program are you using to pair it? Or do you mean that you paired it over Bluetooth through Windows? The Windows Zwift app does not support Bluetooth natively, and requires the use of a bridge through the Zwift Mobile Link app. But since you have an Ant+ dongle, this is not relevant in your case.

What is the status of the blue and red lights on your Kickr (next to the flywheel)? Are they blinking or solid?

Finally, in the Zwift pairing screen, is the Ant+ icon on the top left corner grayed out or is it white and "radiating"?

Myspokeisabroke

The Kickr lights, red is on and blue is flashing. Windows shows paired Wahoo Kickr 85A4. The Zwift page shows both Ant and Blutooth off with an exclamation icon. The little squirrel pops out and says Lets connect. . The Zwift screen message says no device connected. Windows is reading the connection and Zwift is not reading anything. The paired devices window shows up. There are no instructions or menu to do anything, only select Power source or speed sensor. ?? Wahoo is both ?? Selecting the bike with trainer icon, speed sensor initiates a "searching" function that does nothing. Nothing. About to uninstall and re-try.

grdnable

Your ANT+ stick is not installed correctly, and therefore, Zwift will not see any Ant+ devices. Check your Device Manager panel to see what the problem is. You might need to install a driver.

Unpair the Kickr in Windows. It is currently paired over Bluetooth and it should not be paired through Windows.

If you can't get your ANT+ dongle to work, you can connect over Bluetooth by installing the Zwift Mobile Link app on your phone. Open the app and log in to your account. Make sure that Bluetooth is enabled on your phone and that it is connected over WiFi to the same network as the computer that is running Zwift. At this point, the Bluetooth icon in the Zwift pairing screen will turn white and "radiate". Hit search and connect your sensors.

Myspokeisabroke

This entire setup seems patently obscure to me. It appears mostly senseless. There is no Windows option to "unpair" the device. Only to remove it. I have a help request sent in to Zwift, but I don't have much confidence in that. Should I uninstall the Ant device in Windows ? And is that supposed to allow Zwift to see it ? Thanks grd.


Edit: uninstralled the Ant device. Zwift still cannot read it. Brand new Wahoo, brand new Ant purchased from Wahoo, Dead set up. Crappy deal all around, looks like a kids toy for cell phones.

PaddleFoot

Hello,

That stinks! I had some troubles right at first too and I know the feeling. I hope I'm not redundant but can we go through a few steps?

go Start/Settings/Devices/"Devices and Printers" and make sure your Ant+ stick shows up there. I know I had to do a couple installs for some reason before it would work.

Go to Windows Defender and Firewall, add Zwift and Zwift Launcher to allowed list.

Turn on KickR, try starting Zwift. Does the Ant+ icon in upper left become animated? That is all you are looking for right now. Nothing is paired anywhere else.

Can you try a different USB ports if the Ant+ install does not seem correct?

https://support.zwift.com/hc/en-us/a...tion=201145295

Here is link to the FAQ for your issue.

On another note: as for the Bluetooth phone connection, it won't work with most Galaxy android phones.

Hang in there...

PaddleFoot

Oh, one last thing. My Ant+ dongle (Wahoo Ant+ dongle) did not work until I made sure it was installed into the USB extension cord plug deeply. It took a bit of force to seat it and I carefully had to do that.

Myspokeisabroke

BINGO

Yes, Paddle. Somehow, some obscure freaking way the Ant chip had popped out, unseated itself from the dongle port on the cable, but not fallen out. ???? It went in with a hard snap 4 days ago. And . . . . .. . .. Windows will kill us all of a stroke or apoplexy. I disconnected the dongle from the USB on the PC, and unplugged the Wahoo. Rebooted the PC, checked settings, "Wahoo Paired" ****************************************??? So trying to logically think this through for me does not work with Windows, it's too smart for me. This AM I checked the disconnected Ant and cable and found the loose chip. Now on Zwift startup, I get the flashing ANt symbol and ..................have to leave for work. I was up late with this FUN and slept in. Thanks all and stay tuned for more cartoon adventure.

Edit: HAD to try it. It works. Rides, climbs hills, records stuff. The advice given regarding the Ant not working was sound. The windows status derailed me on that as Windows showed "paired device". Thanks all for your time and suggestions. Last Laugh is on me. I entered my height, 5 ft 8 inches. That shows in my settings on Zwift, but on the screen I am 5-7". Har Har

PaddleFoot

Outstanding!

It really makes my day that it helped. I can't believe I almost forgot about it! I remember Windows saw the chip but nothing happened until I seated it and it goes in far! It won't pop out if it is in all the way. I can't say enough about how much I'm enjoying Zwift and how much it helps my bike fit, technique and fitness. I hope it is the same for you.

Would it be OK if I sent a PM with my details for a follow request?

Take care,

Myspokeisabroke

Yeah. As far as I can tell, there is no harm in sharing Zwift experience here on the board. PM sent

ericy

Glad to see you got it working. I remember when I first got mine - I naively thought I could do it all with Bluetooth, and then discovered that if you are using Windows, you really need to use ANT instead. And my first ANT dongle was a dud and I had to send it back.

Another little tip - if you have the ANT dongle on the floor to get a good signal, you might want to put a little plastic bag (like a small baggie) around the ANT dongle. If you sweat enough and the dongle gets wet, the thing stops working .

zacster

If you ask me setting all of this up is a piece of cake. I bought a cheap dongle, Wahoo sensors, downloaded Zwift, and just followed the screen. I was up and running in a few minutes, and I didn't have any knowledge about how it all works. All of the devices and apps inter-operate pretty well with BTLE or ANT+. I have the dongle in my keyboard port and just point the keyboard towards the bike. The biggest problem is that you need the connections before you can get into Zwift, so you can't just go in and find something to ride. When I bypass it I have to exit out and back in to restart the connection process.