Wonderful experience with Cateye support
09-13-10 | 03:52 PM
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Joined: May 2008
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From: Tampa
Bikes: Ritchey Outback 12-speed Ultegra Di2, previous bikes starting with the earliest: Lambert, Giant FCR3, Cannondale Synapse Carbon 105, Specialized Roubaix SL4 Comp Ultegra Di2, Gunnar Sport 105/Ultegra Di2.
Wonderful experience with Cateye support
The total odometer function on my 2.5 year old Cateye Strada wireless stopped working. The Cateye support rep suggested a reset which I had already done. Without further ado, he told me to send the unit back. Shortly thereafter, I received a new one in the mail, at no charge. What a great way to do business.
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07-04-10 04:02 PM
