Thumbs up to Bacchetta
#1
Thumbs up to Bacchetta
I have to give a shout-out to Bacchetta for some good customer service. The screws that hold the seat to the seat bracket apparently worked their way out over the course of 3 years riding. But when it got down to 1 screw, things became noticeably wobbly. The screws were fairly specialized being counter-sunk and having allen heads.
An email to them got 4 new screws in the mail to me, no charge.
As thanks, I sent them an article I had written, about recumbents in general and mentions Bacchetta, that is in this issue of the Emerald City of the South.
An email to them got 4 new screws in the mail to me, no charge.
As thanks, I sent them an article I had written, about recumbents in general and mentions Bacchetta, that is in this issue of the Emerald City of the South.
__________________
"He who serves all, best serves himself" Jack London
#2
Fat Guy Rolling
Joined: Jul 2008
Posts: 2,434
Likes: 1
From: Louisville Kentucky
Bikes: Bacchetta Agio, 80s Raleigh Record single-speed, Surly Big Dummy
Nice. They replaced my entire seat bracket on my Agio... but this was through the dealer. I only have one 'bent, but it's a good one.
#5
Newbie
Joined: Feb 2011
Posts: 2
Likes: 0
Happened to me too. What was your recline?
I had the countersunk bolts work out on me also. I tend to ride very reclined on my Bacchetta Bella/ATT, and noticed that my recurve seat frame was hitting the main frame tube.
What was your recline position like? (Wondering if a highly reclined position contributed to the bolts working loose.)
What was your recline position like? (Wondering if a highly reclined position contributed to the bolts working loose.)





