Interested to know - Did you let him know you weren't happy and when did this happen? What did you do?

i don't have the messages anymore but he was very unprofessional and argumentative. i ordered from him on ebay, a set of sun m13s with black formulas. when i messaged him like "hey, these hubs are stamped origin8 and your listing said you use all black formula hubs? i think we should work out a partial refund or a way for me to get the wheels i ordered." and he just argued with me that they were formulas (yes, i know they are) and it's impossible for the US to import blank formula hubs. each time i tried to expplain to him that i ordered them for a reason he just got very defensive. i eventually gave up and left him negative feedback with a warning to all other buyers.

our exchange of messages were basically the same as OP. i made a thread about it and some of the people on this thread that also think it's lame, were in my thread with different opinions.

Has anyone e-mailed this thread to Cesar yet?

Open-toed shoes? Really? At a shop?

birkenstocks, Evil? Maybe, Dbag? 100%

I tried but the e-mail bounced back. Go figure.

I thought about trying but then I remembered that im lazy.

Seriously? I have 2 wheelsets with no logo black formulas back at home that I dont use. I think there is profit to be made for me

It doesnt seem to me worth emailing this thread to Cesar, I just doesn't seem he gets it. He doesn't understand the market or the customers.

I was thinking about it today as I rode around - I was worried that a thread like this would have a disproportionately adverse impact on his business. But then i realised if i rocked up to an LBS to pick up my wheels, and they presented something diffrnt, I would say nuh-uh. There's just no way they would do it, or even if they did do it with best intentions, no way they would speak to a customer that way afterwards.

So online dealers - if you wanna live by the web and treat your customers from afar like dirt after you got their $, be prepared for the reviews. Its kinda 'he who lives by the sword'...

At the very least I am getting a good laugh from this thread, so thanks all.

Would death threats put him this into his perspective?

As I can sure use some Cesar in my salad.

The whole origin 8/ formula thing is interesting too. Even tho they may be exactly the same apart from brand, brand is still an important part of peoples buying decision. If you ordered Oakley sunglasses online, and got "wal-dick"s instead, and it turned out they were actually the same thing but diffrnt branding - you'd be pissed, right? I have no brand allegiance in hubs, so it doesnt matter to me so much.

But the fact that he uses the formula logo on his site, and doesnt say anyhting like "we use origin 8 hubs or some other brand which is actually made by formula" is very annoying. And the purchaser has no way of knowing whether at some point origin has changed its specifications, etc etc.

So even though they are the same hubs, still vendor should NOT be doing this with hub brands.

He wouldn't have piss that many people off if he just put "Origin8 branded Formula hubs" on the site.

Add me to the list of people who won't be ordering from that guy. That's some piss-poor customer service.

@ handsomeryan where did you get that front rack on your single speed??? it's perfect

One of the wheelsets I ordered from Velomine had Origin 8/Formulas and the listing simply said "Formula hubs". I didn't care at all and still don't.

If that was the only issue here, it would be a non-issue in my opinion. This dude is just a dumbass. I'm bummed that my e-mail bounced because I really wanted him to see the pic I posted of him where he's calling the OP a chump.

His eBay's feedbacks were similar with customers complaining about the brand issue. Though, it wasn't much of an issue.

I bet he has read this thread at least once.

it's a brandname v. generic issue, sure orgin8 makes some things but for the most part they brand generic parts, some people don't mind generics, some people order from sellers continents away to avoid generic products,

even though the item is essentially the same it's the generic version and therefore should be cheaper? i had an orgin8 chainring, thing was practically melting off after 6 months, i accepted it because it was a generic product i bought cheaply, if i had a formula hub in similar degrade after 6 months i would have felt comfortable going back to the shop or directly to the manufacturer and asking the situation to be remedied, but that's because they're a company who's hubs i've relied on for years, not a company that got a good price on hubs from a company ive relied on for years

This just sounds like a come-on.

*bump*
Just in case anyone was thinking about ordering new wheels for christmas.

i luckily got my money back