Superb Vivace
#51
i smell bacon
Joined: Mar 2010
Posts: 5,574
Likes: 1
Bikes: Geekhouse Deerfield, GT Edge Ti, Spooky Skeletor, TET Track, Ritchey P-650b, Bridgestone MB-3
Plenty of irony in this thread.
#52
All I saw was my last post where I kinda contradicted myself. Or am I missing something? 
I was talking about the guy who literally singled out employees that he didn't like.

I was talking about the guy who literally singled out employees that he didn't like.
#53
Senior Member
Joined: Nov 2010
Posts: 195
Likes: 0
It's silly to be bothered by companies that are inspired by or even blatantly copy another company's design. More choice is good for us, the consumers.
Can anyone argue that it would be a good thing (for the consumer) if Cinelli or Cannondale or any other company were granted exclusive rights to that style of frame?
Can anyone argue that it would be a good thing (for the consumer) if Cinelli or Cannondale or any other company were granted exclusive rights to that style of frame?
#54
Your cog is slipping.



Joined: May 2009
Posts: 26,053
Likes: 100
From: Beverly MA
Bikes: EAI Bareknuckle
As far as the tubing on the vivace, it is italian made columbus thron, however columbus has just decided to discontinue making this tubing in italy, so we are looking at other options, most likely Columbus Zona tubing. We will be starting a pre-order for the vivace frame as soon as we get the tubing spec sorted out.
-Jason
Superb Bicycle
-Jason
Superb Bicycle
Indeed.
#55
Just smang it.
Joined: Feb 2011
Posts: 2,295
Likes: 1
From: Bellingham
Bikes: Felt F1X, Kilo WT, Dawes Deadeye
@ddddavid - I think they call it intellectual property. Without it we would be like China where anybody can take another persons invention, put their name on it, and take their business and hard work. As a man who doesn't believe in the regulation of very many things, I still think that intellectual property is one of the few regulations that makes America a hub for inventors and innovators.
#56
Senior Member
Joined: Nov 2010
Posts: 195
Likes: 0
@ddddavid - I think they call it intellectual property. Without it we would be like China where anybody can take another persons invention, put their name on it, and take their business and hard work. As a man who doesn't believe in the regulation of very many things, I still think that intellectual property is one of the few regulations that makes America a hub for inventors and innovators.
Frame geometry should not be considered IP and shouldn't be patentable or protected by copyright. How the frame is put together (e.g. welding), for example, could be considered IP.
Techdirt is a great website to learn more about these topics if you're interested.
Last edited by dddavid; 01-01-12 at 09:03 PM. Reason: break up the wall of text
#57
Theyre trying to make a buck, I get it. But how do they justify the $899 price tag for their Marcato frame when you can get a Specialized Langster Steel for less than half the price.
Is Columbus 4130 that much better than the Reynolds 520?
Is Columbus 4130 that much better than the Reynolds 520?
#58
Your cog is slipping.



Joined: May 2009
Posts: 26,053
Likes: 100
From: Beverly MA
Bikes: EAI Bareknuckle
#60
Veteran Racer


Joined: Jul 2009
Posts: 11,854
Likes: 913
From: Ciudad de Vacas, Tejas
Bikes: 34 frames + 80 wheels
Say, how are you recovering from your wisdom teeth removal ? Are you still on the meds ? Can you eat solid food ?
#63
This is not how you show the BFSSFG community that you're someone we should do business with. Am I supposed to believe Nugget just chose your shop out of all of them to blatantly make up stuff about for no good reason? 3 years or registration, but finally he had his opportunity to make up all those filthy lies!
I really can't see how people think this is a good way to respond to criticism. Do you browse yelp reviews and respond to anything that's not positive like this as well?
Either way I don't really care, but there was a way better way you could've handled protecting your rep and it wasn't by calling someone a troll who talks **** on the internet
#64
Senior Member
Joined: Nov 2008
Posts: 536
Likes: 0
From: PHL
Bikes: De Rosa Planet, Shogun Kaze, Jamis Sputnik, Redline 925
Wow for someone who has ever made a single complaint to our shop you sure have a lot of sh*t to talk online. grade A trolling right here. And it seems like most of your complaints are from someone you know and not your own. I am sure we have made a mistake or 2, what shop hasn't, but most of the stuff you posted about us is flat our lies or slanted to make us sound like jerks.
We actually have 3 mechanics, but 1 head mechanic that does the bulk of our repairs. He actually spends most of his time doing tune ups on sub $400 commuter bikes, and maybe about .0005 percent of his time mounting tri-spokes.
1. We used to let anyone change flats on our sales floor, but almost every time it ended with someone taking apart their whole bike, blocking customers from browsing the shop, and then needing help to fix it anyway. We have a fully functional repair shop downstairs, so now we either lend basic tools to customers to take outside to work on their bikes, or they can relax on the couch and wait 5 minutes for our mechanic to do it. We have a very small shop and just don't have the space on the sales floor for repairs. Also we even offer a discount to bike messengers!!
2. We have appraised countless wrecked bikes, and still do. I think there must be more to this story.
3. I don't recall this but believe me I would never recommend anyone crimp a frame just to fit some cranks. Sram omiums aren't really adjustable so either they fit or they don't. We have done a ton of custom builds where they don't fit and the only option is to go with different cranks.
4. How could a mechanic have stolen your friends wheels? I just can't even picture how this is possible, did he come to pick up his bike after a repair and not notice it was missing it's wheels?? This is just absurd.
5. I have had many customers ask about where we build our frames and I have never said "I'm not telling" that's crazy!? Our frames are all handbuilt in a small factory in China, This factory also builds frames for some much larger Italian brands, and their quality is top notch.
6. I am sorry if your stem got scuffed, but I don't remember a complaint about this, we try to make up for any mistakes we make with our customers.
you also mentioned you specifically don't like me, but I don't even know you? Did I do something to you that I am not aware about that you felt needed to be brought up on a public forum??
As far as the tubing on the vivace, it is italian made columbus thron, however columbus has just decided to discontinue making this tubing in italy, so we are looking at other options, most likely Columbus Zona tubing. We will be starting a pre-order for the vivace frame as soon as we get the tubing spec sorted out.
Also someone asked about the forks being sold seperately, and I am sorry I didn't see that email, but we do have forks available separately so give us a call or shoot another email and we'll get it hooked up for you.
-Jason
Superb Bicycle
We actually have 3 mechanics, but 1 head mechanic that does the bulk of our repairs. He actually spends most of his time doing tune ups on sub $400 commuter bikes, and maybe about .0005 percent of his time mounting tri-spokes.
1. We used to let anyone change flats on our sales floor, but almost every time it ended with someone taking apart their whole bike, blocking customers from browsing the shop, and then needing help to fix it anyway. We have a fully functional repair shop downstairs, so now we either lend basic tools to customers to take outside to work on their bikes, or they can relax on the couch and wait 5 minutes for our mechanic to do it. We have a very small shop and just don't have the space on the sales floor for repairs. Also we even offer a discount to bike messengers!!
2. We have appraised countless wrecked bikes, and still do. I think there must be more to this story.
3. I don't recall this but believe me I would never recommend anyone crimp a frame just to fit some cranks. Sram omiums aren't really adjustable so either they fit or they don't. We have done a ton of custom builds where they don't fit and the only option is to go with different cranks.
4. How could a mechanic have stolen your friends wheels? I just can't even picture how this is possible, did he come to pick up his bike after a repair and not notice it was missing it's wheels?? This is just absurd.
5. I have had many customers ask about where we build our frames and I have never said "I'm not telling" that's crazy!? Our frames are all handbuilt in a small factory in China, This factory also builds frames for some much larger Italian brands, and their quality is top notch.
6. I am sorry if your stem got scuffed, but I don't remember a complaint about this, we try to make up for any mistakes we make with our customers.
you also mentioned you specifically don't like me, but I don't even know you? Did I do something to you that I am not aware about that you felt needed to be brought up on a public forum??
As far as the tubing on the vivace, it is italian made columbus thron, however columbus has just decided to discontinue making this tubing in italy, so we are looking at other options, most likely Columbus Zona tubing. We will be starting a pre-order for the vivace frame as soon as we get the tubing spec sorted out.
Also someone asked about the forks being sold seperately, and I am sorry I didn't see that email, but we do have forks available separately so give us a call or shoot another email and we'll get it hooked up for you.
-Jason
Superb Bicycle
yeah, i talked some sh*t. but that's mostly because i was legimiately angry about you guys not appraising my friend's bike that was hit by a car. this happened very recently, about 2 months ago. he is my close friend and roommate for 2 years. there is no other side story. sorry. it made me upset because you guys try to put a name out for the boston cycling scene, but then you refuse to help someone out? c'mon.
the flat fix is the same story. of course he would have blocked a part of your shop. your shop is relatively small with lots of stock. but if a messenger, on the clock, comes in (WHO'S ALSO AN EFFING MECHANIC FULL-TIME IN THE WARM MONTHS AND HAS HIS OWN BIKE COLLECTIVE THAT SERVES THE COMMUNITY) then wtf? hook a brother up.
the wheelset was stolen outside of your shop. no, i can never be 100% sure. but your shop was still open. at that point, i was just angry. same roommate (busty bike) had his hand-built wheels stolen right there. not cool. i don't know how it happened. i feel like wheelset steals are rare in boston.
i don't like you because of these things listed above. i used to like your store vibe and yourself. you have helped me out on many occasions. in fact, i even bought a microkorg from you. i'm dave. you know who i am. i just haven't been to your shop in forever and no longer live in boston. you helped me out when i was a huge newb. i appreciate that and won't forget it. didn't mean to sh*t on your online notoriety, but i felt like my issues were a valid thing to bring up when everyone was saying how much superb is perfect. my b.
#65
Veteran Racer


Joined: Jul 2009
Posts: 11,854
Likes: 913
From: Ciudad de Vacas, Tejas
Bikes: 34 frames + 80 wheels
#66
Senior Member
Joined: Dec 2007
Posts: 1,953
Likes: 6
It seems that in comparison to Reynolds tubes:
Zona slots a bit stronger than 631
Thron slots a bit stronger than 525
https://surfabike.wordpress.com/2011/...bike-building/
"Columbus produces Thron/Brain as the Crmo standard
material that would be roughly comparable to Reynolds
725. It is available in a number of diameters, and wall
thicknesses.
Lon Kennedy
NOVA CYCLES/North Am. distributor for
Columbus SPA"
Guerciotti Record frame.
Columbus Thron tubes
Must be decent enough for Guerciotti to handbuild these in Italy for over $1500 retail.
(great deal on totalcycling for less than half that, btw)
Last edited by cruiserhead; 01-02-12 at 02:09 PM.
#67
Junior Member
Joined: Jan 2012
Posts: 5
Likes: 0
From: Boston, MA
Bikes: Superb Sprint, Superb Vivace, Geekhouse rockcity, landshark roadshark, Cannondale jekyll carbon 1, Cannondale Perp
there was no need for me to complain in person or via e-mail. i just chose to no longer go to your shop. i did, however, get angry when my close friends were coming to me with negative stories about your shop. but hey! that's all. you guys also do a fair amount of positive things for the boston scene. i posted online because i know your shop. people online don't. they don't live in the area.
yeah, i talked some sh*t. but that's mostly because i was legimiately angry about you guys not appraising my friend's bike that was hit by a car. this happened very recently, about 2 months ago. he is my close friend and roommate for 2 years. there is no other side story. sorry. it made me upset because you guys try to put a name out for the boston cycling scene, but then you refuse to help someone out? c'mon.
the flat fix is the same story. of course he would have blocked a part of your shop. your shop is relatively small with lots of stock. but if a messenger, on the clock, comes in (WHO'S ALSO AN EFFING MECHANIC FULL-TIME IN THE WARM MONTHS AND HAS HIS OWN BIKE COLLECTIVE THAT SERVES THE COMMUNITY) then wtf? hook a brother up.
the wheelset was stolen outside of your shop. no, i can never be 100% sure. but your shop was still open. at that point, i was just angry. same roommate (busty bike) had his hand-built wheels stolen right there. not cool. i don't know how it happened. i feel like wheelset steals are rare in boston.
i don't like you because of these things listed above. i used to like your store vibe and yourself. you have helped me out on many occasions. in fact, i even bought a microkorg from you. i'm dave. you know who i am. i just haven't been to your shop in forever and no longer live in boston. you helped me out when i was a huge newb. i appreciate that and won't forget it. didn't mean to sh*t on your online notoriety, but i felt like my issues were a valid thing to bring up when everyone was saying how much superb is perfect. my b.
yeah, i talked some sh*t. but that's mostly because i was legimiately angry about you guys not appraising my friend's bike that was hit by a car. this happened very recently, about 2 months ago. he is my close friend and roommate for 2 years. there is no other side story. sorry. it made me upset because you guys try to put a name out for the boston cycling scene, but then you refuse to help someone out? c'mon.
the flat fix is the same story. of course he would have blocked a part of your shop. your shop is relatively small with lots of stock. but if a messenger, on the clock, comes in (WHO'S ALSO AN EFFING MECHANIC FULL-TIME IN THE WARM MONTHS AND HAS HIS OWN BIKE COLLECTIVE THAT SERVES THE COMMUNITY) then wtf? hook a brother up.
the wheelset was stolen outside of your shop. no, i can never be 100% sure. but your shop was still open. at that point, i was just angry. same roommate (busty bike) had his hand-built wheels stolen right there. not cool. i don't know how it happened. i feel like wheelset steals are rare in boston.
i don't like you because of these things listed above. i used to like your store vibe and yourself. you have helped me out on many occasions. in fact, i even bought a microkorg from you. i'm dave. you know who i am. i just haven't been to your shop in forever and no longer live in boston. you helped me out when i was a huge newb. i appreciate that and won't forget it. didn't mean to sh*t on your online notoriety, but i felt like my issues were a valid thing to bring up when everyone was saying how much superb is perfect. my b.
As far as the messenger and the flat fix, when running a business you need to have policies and stick to them, it wouldn't be fair to other customers for me to let him work on his bike on the sales floor but then not let the next guy that walks in the door.
Assuming that we stole your friends wheels just because it happened in front of our shop is a pretty big stretch, and I wouldn't recommend calling people thieves without some actual proof. Wheels get stolen everyday, a couple times a week in the summer someone comes in with a bike missing a wheel, and it is typically some crappy bike where the wheel wasn't even worth anything. It is the first time I have heard of something being stolen out front of the shop during the day, however, I'm surprised they wouldn't have come into the shop to ask if we saw anything? There is a known thief in the boston bike scene, on the fixed forums, and recently banned from our shop after being caught red handed. I'm not gonna name names, but it wouldn't surprise me.
I have no problem with people bringing any issues to me regarding the shop, but most of the time they are simply miscommunications or mistakes and can be easily remedied without a public forum.
Well now that you mention the microkorg I do remember you, and I feel like we only had friendly interactions so it bums me out that you don't like me to the point to say that stuff, but I'll try not to take it too personally.
#69
i smell bacon
Joined: Mar 2010
Posts: 5,574
Likes: 1
Bikes: Geekhouse Deerfield, GT Edge Ti, Spooky Skeletor, TET Track, Ritchey P-650b, Bridgestone MB-3
I think Mr. Superb's responses have been fair thus far.
#70
Still kicking.


Joined: Oct 2002
Posts: 19,659
Likes: 47
From: Annandale, New Jersey
Bikes: Bike Count: Rising.
Ok, going to re-open this.
__________________
Appreciate the old bikes more than the new.
Appreciate the old bikes more than the new.
#72
Senior Member
Joined: Nov 2008
Posts: 536
Likes: 0
From: PHL
Bikes: De Rosa Planet, Shogun Kaze, Jamis Sputnik, Redline 925
Like I said, we appraise countless bikes per year. I don't know who your friend is so I don't recall his situation but all I can imagine is there must have been some reason that we didn't appraise his bike. The only time I can think of when we don't appraise bikes after an accident is in the case where the bike is totaled beyond repair. When we appraise a bike, it is to fix the bike back to the condition before the wreck, if the frame is bent, or cracked or it would cost more money to fix the bike than a new one would cost, we can't really appraise that. In those situations I usually advise them to find the most similar bike that is for sale and show that to the insurance company and work it out with them. I don't know what else I can do for a totaled bike, I don't really know what dollar value to put on old used bikes, and in most cases insurance companies will give you enough money to replace the bike with a new one that is the most similar to what you had.
As far as the messenger and the flat fix, when running a business you need to have policies and stick to them, it wouldn't be fair to other customers for me to let him work on his bike on the sales floor but then not let the next guy that walks in the door.
Assuming that we stole your friends wheels just because it happened in front of our shop is a pretty big stretch, and I wouldn't recommend calling people thieves without some actual proof. Wheels get stolen everyday, a couple times a week in the summer someone comes in with a bike missing a wheel, and it is typically some crappy bike where the wheel wasn't even worth anything. It is the first time I have heard of something being stolen out front of the shop during the day, however, I'm surprised they wouldn't have come into the shop to ask if we saw anything? There is a known thief in the boston bike scene, on the fixed forums, and recently banned from our shop after being caught red handed. I'm not gonna name names, but it wouldn't surprise me.
I have no problem with people bringing any issues to me regarding the shop, but most of the time they are simply miscommunications or mistakes and can be easily remedied without a public forum.
Well now that you mention the microkorg I do remember you, and I feel like we only had friendly interactions so it bums me out that you don't like me to the point to say that stuff, but I'll try not to take it too personally.
As far as the messenger and the flat fix, when running a business you need to have policies and stick to them, it wouldn't be fair to other customers for me to let him work on his bike on the sales floor but then not let the next guy that walks in the door.
Assuming that we stole your friends wheels just because it happened in front of our shop is a pretty big stretch, and I wouldn't recommend calling people thieves without some actual proof. Wheels get stolen everyday, a couple times a week in the summer someone comes in with a bike missing a wheel, and it is typically some crappy bike where the wheel wasn't even worth anything. It is the first time I have heard of something being stolen out front of the shop during the day, however, I'm surprised they wouldn't have come into the shop to ask if we saw anything? There is a known thief in the boston bike scene, on the fixed forums, and recently banned from our shop after being caught red handed. I'm not gonna name names, but it wouldn't surprise me.
I have no problem with people bringing any issues to me regarding the shop, but most of the time they are simply miscommunications or mistakes and can be easily remedied without a public forum.
Well now that you mention the microkorg I do remember you, and I feel like we only had friendly interactions so it bums me out that you don't like me to the point to say that stuff, but I'll try not to take it too personally.
i know you appraise bikes. i know you sell selected used bikes at your shop. however, i still don't understand why you don't appraise totaled bikes. my friend's situation was just that. he got hit by a car on his new bike. he wasn't at fault. he was looking for help, from your shop and others, to get an estimate for its value. this is normal practice.
here's my own personal experience (again, this situation with your shop was with my friend, but i think this story is informative). i got hit by a car, bike totaled, minor but significant injuries last december. i was not at fault. there were witnesses. after a short recovery, i brought the bike to cambridge bicycle (your sister shop). they were extremely helpful and caring, giving me an estimate on my bike's value. it was not a stock bike, so i did not feel comfortable doing so myself. also, insurance companies often require a written/signed/vouched for estimate for the bicycle.
thus, i really don't understand why you refused (refused nicely? probably. i wasn't there). if you feel that finding a similar bike is the way to go, then that's fine. you are the manager of that shop. but realize that other shops, even your sister shop, goes about this in the more accepted fashion. as a side, this is really your decision. you are a private business. you are allowed to conduct business how you please.
the flat situation: also completely understandable of why that happened. but at the heart of it, why could it not have been positive? it makes total sense not to have someone eff up your bike shop. it is extremely nice inside, with expensive parts. i wouldn't want some messenger (who you don't seem to have a relationship with) screw up the store.
but on the flip side, why? why not just let him? i would say that bike shops and messengers have an inextricably tight link. they are often reliant on bike shops. they need help. i don't think that's too much to ask, but if you do, it's your shop. it's not my shop.
i'll give you this: my friend most likely did not get a wheelset stolen by any of your employees. i was just angry about the situation and exaggerated (the probability percentage). i don't know who stole his wheelset. and i was not with him at the time. so, i'm not sure why he didn't walk into the shop. he was probably too upset about having his 2 day old wheelset stolen.
thank you for letting me know about the bostonfixed bike thief. i don't know who he is. that sounds crappy.
i'm sorry you don't feel that these issues should be on a public forum. you guys do a great job with social media and having an online presence. i really don't think that this will effect it. i am surprised 2 employees of cambridge/superb joined this forum to respond. i hope it was a positive experience for all.
and yes, i know you remember me. we have had pleasant interactions in person. if i walked into your shop tomorrow, i would be just as nice. i hope you would be the same. however, i can't forget these stories about your shop. but that's okay. i don't frequent your shop. i don't even live in boston...currently.
really, at the heart of this, i have one more thing to say (sorry for the long rant). if you are saying that you are a fixture of the boston cycling community, supporting alleycats with donations/locations/time, doing other events (wish you guys would put on more events...but i understand the previous police issues), do you not feel indebted to the community that allows you to exist? you are profiting from fellow bikers. your employees and yourself are fellow bikers. why not treat them with the utmost respect? why not continue to make a living for yourself, but also help those in need?
that's all. i wish you the best. sorry if you were offended by this whole ordeal, jason. i saw the post about superb and felt like i should express myself. i should express why i'm not sure supporting your shop is a good idea. but i am just one voice. your shop still exists. it will still exist. it's just not how i would run it.
#73
Uninformed Senior Member
Joined: Jun 2010
Posts: 1,117
Likes: 0
From: Union County, NJ
Bikes: Dolan Pre Cursa, Cannondale R400
Yes, they have.
I would also not consider this bickering, as Nuggetross has taken liberties with his accusations of the shop (not giving the complete story of a specific situation/problem), which then requires a shop owner to have to defend himself and his livelihood.
There are constantly customers in the retail and service sectors that take shop/store/business policies to heart, as if the policy was put in place to make them feel slighted, and there seems to be a little bit of this going on in this thread.
I would also not consider this bickering, as Nuggetross has taken liberties with his accusations of the shop (not giving the complete story of a specific situation/problem), which then requires a shop owner to have to defend himself and his livelihood.
There are constantly customers in the retail and service sectors that take shop/store/business policies to heart, as if the policy was put in place to make them feel slighted, and there seems to be a little bit of this going on in this thread.
#74
I don't know, meng, but it's hard to take you seriously after accusing them of stealing your friend's wheelset with no proof; all because the bike was parked out front. I'd be pissed if someone accused me of stealing their wheelset just because it got stolen in front of my house.
#75
Senior Member
Joined: Nov 2008
Posts: 536
Likes: 0
From: PHL
Bikes: De Rosa Planet, Shogun Kaze, Jamis Sputnik, Redline 925
no problem. i accused superb because i don't know who to accuse. i admitted that. i don't think that should invalidate everything i said, though.



