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Defective front disk brake unit from Avid...

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Old 03-14-09 | 11:58 PM
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Defective front disk brake unit from Avid...

Is being replaced on my Motobecane Fly Ti MTB by Avid under warranty. The LBS never could get it to stop rubbing, they removed it, sent it to Avid, who said, yes, it's F'd, we're sending you a replacement.

And some people here were telling me stuff like 'that's normal, they don't know what they're doing at the LBS', etc.

I got sick of it, told my LBS to give me the bike back when it worked right. They were very cool about it since I didn't buy the bike there. But I buy plenty of stuff from them (just got a new Cervelo from them in February). They contacted Avid, the bike should be back on the trail by late March.
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Old 03-15-09 | 12:50 AM
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Late March!! Over a disk
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Old 03-15-09 | 12:54 AM
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Originally Posted by Lets_roll
Late March!! Over a disk
Does this mean something?

Are you high?

I am.
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Old 03-15-09 | 02:49 AM
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2 weeks is a fair while to wait, not unreasonable for a warranty replacement, but not ideal service either... especially considering it was defective.


But you have other bikes to hold you over, so it's not catastrophic.
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Old 03-15-09 | 04:19 AM
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Nice to have ya back, Jimmy!

It's an imperfect world with life throwing curveballs at our front brakes, eh? I don't recall...are you running Juicy's on your Fly Ti?
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Old 03-15-09 | 06:16 AM
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Originally Posted by chelboed
Nice to have ya back, Jimmy!

It's an imperfect world with life throwing curveballs at our front brakes, eh? I don't recall...are you running Juicy's on your Fly Ti?
This is MTB stuff. Don't get technical. Avid brakes, you squeeze 'em, the bike stops.

I get it now. You think a couple of weeks is a big deal because I have to ride my MTB every day. Silly stoned MTB WEENIES.
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Old 03-15-09 | 06:24 AM
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Yesterday, I had to wear a freshly painted mask (long story) for around 10 mins. That was kinda crazy.
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Old 03-15-09 | 06:49 AM
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Originally Posted by patentcad
This is MTB stuff. Don't get technical. Avid brakes, you squeeze 'em, the bike stops.

I get it now. You think a couple of weeks is a big deal because I have to ride my MTB every day. Silly stoned MTB WEENIES.
Same ol' pcad,
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Old 03-15-09 | 09:12 AM
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Old 03-15-09 | 09:26 AM
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so what was defective?

the caliper or the disc?
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Old 03-15-09 | 10:21 PM
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Originally Posted by patentcad
Is being replaced on my Motobecane Fly Ti MTB by Avid under warranty. The LBS never could get it to stop rubbing, they removed it, sent it to Avid, who said, yes, it's F'd, we're sending you a replacement.

And some people here were telling me stuff like 'that's normal, they don't know what they're doing at the LBS', etc.

I got sick of it, told my LBS to give me the bike back when it worked right. They were very cool about it since I didn't buy the bike there. But I buy plenty of stuff from them (just got a new Cervelo from them in February). They contacted Avid, the bike should be back on the trail by late March.
I think I know what the issue was. There was a batch of bb5's and bb7's that had faulty assemblies inside the caliper. And would cause the rubbing and it would eventually stop due to the assembly breaking, making the brake useless.
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Old 03-15-09 | 10:34 PM
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Originally Posted by Lets_roll
Late March!! Over a disk
Originally Posted by patentcad
Does this mean something?

Are you high?

I am.
Isn't that kind of long? When I had trouble with my brakes the LBS contacted the vendor and they authorized replacement. Got the bike by closing of that day.

Unless they do things different now. *shrugs*
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Old 03-15-09 | 10:40 PM
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^^ Like most of us, they see the ol' pcadster coming a mile away and do it just to mess with his head.
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Old 03-15-09 | 10:53 PM
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Originally Posted by Siu Blue Wind
Isn't that kind of long? When I had trouble with my brakes the LBS contacted the vendor and they authorized replacement. Got the bike by closing of that day.

Unless they do things different now. *shrugs*
When I broke the brake lever body a year or so ago, I had a new lever on hand in 2 days from Chicago. I'm not all that big on a sram drivetrain, but I do like the avid brakes and rock shox suspension, both of which sram owns and I haven't had a negative encounter with Sram's customer support yet, where I have had a few issues with shimano(Remember account number at all costs).
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Old 03-16-09 | 05:34 AM
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Bad caliper. But I think Avid is just sending a whole new front brake set under warranty.
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Old 03-16-09 | 05:49 AM
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The are the Avid Ultimate model brakes by the way.
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Old 03-16-09 | 07:17 AM
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PCad, what everyone is saying is that Avid brakes are typically in stock at most LBSes. If Avid authorized a warranty replacement they should be able to put one of theirs on your bike and send you on your way and then simply put in stock the one Avid sends them.
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Old 03-16-09 | 09:11 AM
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Originally Posted by santiago
PCad, what everyone is saying is that Avid brakes are typically in stock at most LBSes. If Avid authorized a warranty replacement they should be able to put one of theirs on your bike and send you on your way and then simply put in stock the one Avid sends them.

Exactly ! Most part's can be mailed with in a few day too, NOT weeks!
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Old 03-16-09 | 11:31 AM
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Who cares how long it takes? Who really wants to ride an MTB? I just post here to make you stoners think you're in the BF Loop.

You're not. Not that any of you should care. Just ride your MTBs and be happy. That's what I would do if I were a Birkenstock wearing Subaru driving Dope smoking MTBer.

Whoah.

By the way, stereotypes RULE.
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Old 03-16-09 | 11:33 AM
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If this can somehow incite an Intra-BF Cross-Forum MTB vs. Roadie Flame War, my mission will have succeeded.
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Old 03-16-09 | 11:40 AM
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Let the beatings begin...I think we should actually have a fall forum ride with MTB'ers and all the little ghey roadies
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Old 03-16-09 | 11:41 AM
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Actually, we kind of take pitty on you when you limp your sorry, bruised carcass in here, pcad - - it usually means you've gotten your a** handed to you the Road forum again and you are seeking some refuge.
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Old 03-16-09 | 12:17 PM
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I'm thinking pcad hit the bunny slop on his MTB, fell over, and bent the brakes.
LBS doesn't want to warrenty. If I were the LBS I would run that Ghay roadie out tha shop. Stick to street pcad, the mountains are no place fa you.
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Old 03-16-09 | 12:18 PM
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2 blue stars? Should I congratulate Chelboed or pity him?
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Old 03-16-09 | 12:22 PM
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Hmmm...here's one for old time's sake, Jimmy.



Right between the knees
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